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Clear informative details easy to follow and book .. and, importantly, realistic photos (we’ve been before!)

I spoke to a most pleasant lady. The phone was answered very quickly. She was most helpful.

During the booking process I was a bit lost at one point as it didn't tell me to look at email with link to complete booking otherwise straightforward

Easy system to book with

Pretty straightforward

I found it quite difficult to book the place the website kept changing. And my name is Chrissy Penn not Mr Penn

Very helpful and polite on phone, made booking easy to do.

All features were described well and the process was generally satisfactory

As always the service was absolutely excellent. I had dealings with two members of the team and both were helpful and really friendly and pleasant to deal with. I needed to delay my booking for a...

Jackie was very helpful, connected with Colleague to answer some specific questions and was patient while I communicated with family members to try and book the most suitable cottage. Felt reassured...