Как се събират отзивите във Feefo?

Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.

Кой може да остави отзив във Feefo?

Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.

Как удостоверяваме отзивите?

Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.

Как се справяме с фалшивите отзиви?

От Feefo не допускаме лица да оставят фалшиви отзиви, защото каним само проверени купувачи да дават отзиви.

Прегледи на Directline Flights

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

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Показване на всички 17,581 прегледа

Доверен клиент

5 years ago

Phone was answered in good time & my problem sorted quickly

Mr Brown

5 years ago

Какво каза Mr Brown за Directline Flights:

Excellent customer service. Very informative all staff I have had e.mail me

They are very patient and understanding for I panic and get things misunderstood but they are very patient and kind lovely people.

Sara Bradley

Directline Flights

5 years ago

Dear Mr B Thank you for your feedback, I will make sure that this is passed to the team at our meeting tomorrow. It makes us all very happy when we receive lovely comments from our customers. Best regards Sara Customer Service Team.

Deborah Mills

Manchester

5 years ago

Какво каза Deborah Mills за Directline Flights:

Katrine was so knowledgeable and helpful

No que to get through and spoke to katrine who helped to sort out the problem l had she even offered support at a later if needed l will definetly recommend and use directline in the future she is a...

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Sara Bradley

Directline Flights

5 years ago

Dear Ms M Thank you so much for your lovely comments, I will make sure that these are passed to Katrine, she will be thrilled. Best regards Sara Customer Service Team.

Mr Cox

Hastings East Sussex

5 years ago

Какво каза Mr Cox за Directline Flights:

She was very good and helpful to us and when we had to change our flight ..

They were very helpful and we would get them to do it again

Mrs Margaret Williams

5 years ago

Какво каза Mrs Margaret Williams за Directline Flights:

Very good telephone service

Mr Hagans

5 years ago

Какво каза Mr Hagans за Directline Flights:

Customer Care the American Way

rang us straight away when there was a problem. woman was extremely pleasant, clear and did her job and reassured us. top experience

Michae Mcmackin

5 years ago

Какво каза Michae Mcmackin за Directline Flights:

great customer service

they lost my refund i was informed when I made contact with them . They then paid me the refund into my account within 5 minutes . great service.

Mary Power

London

5 years ago

Какво каза Mary Power за Directline Flights:

Excellent service. Friendly and helpful adviser. Also very quick to respond to my request and it was good to speak to a person.

Mr Jackson

5 years ago

Какво каза Mr Jackson за Directline Flights:

Angie was great!

Angie was great. Very patient whilst I jiggled dinner and finding my wallet..! Very prompt and professional.

Доверен клиент

5 years ago

Directline Flights booked my flights efficiently and curteously.

I had tried to book my return flights online with easyJet with great difficulty and out success. So I turned to Directline Flights who completed my booking efficiently and with great curtesy and...

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