Directline Flights have been helping customers to compare and book flights since 2007.
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Directline Flights вече не е активен клиент на Feefo
Показване на всички 17,581 прегледа
MS
Mr Stanley
3 years ago
Какво каза Mr Stanley за Directline Flights:
Great thank you.
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MH
Miss Hargreaves
3 years ago
Какво каза Miss Hargreaves за Directline Flights:
I spoke directly to Tracey and she helped me instantly to solve my problem.
Brilliant Personal Service. I was was very worried when I rand and Tracey gave me total peace of mind. Many Thanks.
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MW
Ms Watt
Edinburgh
3 years ago
Какво каза Ms Watt за Directline Flights:
Great service; helpful staff.
All my queries were easily and efficiently dealt with
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MH
Mrs Holmes
3 years ago
Какво каза Mrs Holmes за Directline Flights:
Prompt replies to phone calls, friendly, efficient staff and exceptional service.
0
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MC
Mrs Copley
3 years ago
Какво каза Mrs Copley за Directline Flights:
Seems you have one chance to book flight ;price can change)If you have to s
Found it difficult to complete the requirements for luggage “had to come out of program and start again” (I only wanted one extra big bag) but did get there
Sara Bradley
Directline Flights
3 years ago
Dear Mrs Copley,
Many thanks for your feedback. I'm glad to hear that you were able to add the baggage you needed to your booking. Our call centre can make bookings over the phone at the same price as online. If you need anything further please call one of us on 020 8239 33333 and we will be more than happy to help. Best regards. Sara. Directline Customer Service Team
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Доверен клиент
3 years ago
Unsuccessful online -customer services was first rate re boarding pass
Yes definitely - booking the flights was straight forward but as an elderly person I needed customer services to assist getting the boarding pass. Thank you
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MW
Mrs Whicher
3 years ago
Какво каза Mrs Whicher за Directline Flights:
Made things easy and simple
Very helpful, spoke to Sarah. Made booking flights easy as it used to be before technology took over. A delight to use an agent and confident that there is someone to go back to with any queries on...
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Доверен клиент
3 years ago
Quite good but took me ages to do as not very technically minded not good with all this modern technology I just hope I have booked ok
Sara Bradley
Directline Flights
3 years ago
Dear Mr S.
Thank you for your feedback. You're very welcome to call one of the team who can go through your booking and cheque everything for you. Our number is 0208 239 3333. If you would prefer to make bookings by phone in the future, is the same price as booking on our website.
Best regards. Sara. Directline Customer Service Team
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Доверен клиент
3 years ago
Very helpful via easy to understand emails when I sent questions!
They were patient and very helpful when I sent questions re things I did not understand.
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Доверен клиент
3 years ago
Easy
Everything was so easy, I’m definitely use this again
Directline Flights have been helping customers to compare and book flights since 2007. Unlike our purely online competitors, we offer a very personal service with assistance at any time, before or after booking.
Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.
Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Directline Flights have been helping customers to compare and book flights since 2007. Unlike our purely online competitors, we offer a very personal service with assistance at any time, before or after booking.