Как се събират отзивите във Feefo?

Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.

Кой може да остави отзив във Feefo?

Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.

Как удостоверяваме отзивите?

Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.

Как се справяме с фалшивите отзиви?

От Feefo не допускаме лица да оставят фалшиви отзиви, защото каним само проверени купувачи да дават отзиви.

Прегледи на Directline Flights

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

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Показване на всички 17,581 прегледа

Доверен клиент

10 years ago

In view of the fact I had to cancel my flight for medical reasons I…

In view of the fact I had to cancel my flight for medical reasons I was offered an alternative which was not suitable but I did appreciate the offer / Bell

Доверен клиент

10 years ago

service good. Had to alter my baggage and everyone was very helpful. easy instructions

Доверен клиент

10 years ago

Good communication

Доверен клиент

10 years ago

Very easy to book and excellent customer service, thankyou

Доверен клиент

10 years ago

Delay in responses ,often no one available when you ring even in office hours hours…

Delay in responses ,often no one available when you ring even in office hours hours a recorded message simply tells you what the office hours are .The actual booking when you eventually get it done...

Прочетете повече

Directline Flights

10 years ago

I am very sorry that you had difficulty getting through to us. We get this right most of the time, but the occasional spike in calls stretches our resources. A Bradley, Managing Director

Доверен клиент

10 years ago

The booking was relatively easy but then I received an email stating the booking was…

The booking was relatively easy but then I received an email stating the booking was not made and that I needed to re-book. If I had I would have been charged twice. Contacting them (directline...

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Directline Flights

10 years ago

Thanks for the feedback and for replying to my follow-up emails. We're making some changes as a result. I'm glad we've been able to sort this out to your satisfaction. A Bradley, Managing Director

Доверен клиент

10 years ago

No fuss...great to talk to a real person!...excellent communication...ending with a very satisfied customer.

Доверен клиент

10 years ago

friendly and very efficient

Доверен клиент

10 years ago

It was easy to do and I was happy with the outcome.

Доверен клиент

10 years ago

We had no problems booking, everything was handled in a professional way. Pity more companies were…

We had no problems booking, everything was handled in a professional way. Pity more companies were not like these. Dave Bond

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