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Dear Lesley, Thank you for your feedback and for taking the time to share your experience. We’re glad to hear that you found our packaging and delivery efficient. We’re sorry to hear that the cushion didn’t fully meet your expectations in terms of quality and design. We take customer feedback very seriously and will share your comments with our product development team to help improve our products going forward. We hope to have the opportunity to provide you with a better experience in the future. Kind regards, Misba

Dear Joy, Thank you for your feedback and complimenting the efficient delivery. We hope you continue to enjoy your bed linen and look forward to welcoming you back soon! 💚 Kind regards, Misba

Dear Customer, Thank you for your feedback and complimenting the efficient delivery. We hope you continue to enjoy your Craven Street Flower Willow Cushions and we look forward to welcoming you back soon! Kind regards, Misba

Dear Customer, Thank you for your lovely feedback. We’re pleased to hear that you’re enjoying the bed linen and look forward to welcoming you back soon! Kind regards, Misba

Dear Robert, Thank you for your feedback. We look forward to welcoming you back soon! Kind regards, Misba

Dear Customer, Thank you for your lovely feedback. We’re delighted to hear that you had such a positive experience with our customer service team. We hope you absolutely love your new bed linen , and we’d be thrilled to welcome you to our Kings Road store for a browse soon. 💚 Kind regards, Misba

Dear Customer, Thank you for your feedback and complimenting the efficient delivery. We look forward to serving you again soon! Kind regards, Misba

Dear Customer, Thank you so much for your feedback. We really appreciate your patience as we navigated the delay from our supplier, and we’re glad our team was able to keep you updated throughout the process. We hope you continue to enjoy your bed linen and we look forward to serving you again! Kind regards, Misba

Dear Customer, Thank you for your feedback. We’re pleased to hear that you found our service efficient and helpful, and that the team kept you informed and offered suitable options as we navigated the unforeseen delays with our supplier. It’s also great to know you’re enjoying the softness of your towel. We appreciate your note about shedding too, natural fibres can sometimes shed initially, but this should reduce after a few washes. In the meantime, your tip about keeping it away from dark fabrics is a helpful one! Thank you again for your support, and we hope to welcome you back soon Kind regards, Misba

Dear Mrs Katherine Brown, Thank you for your feedback and complimenting the efficient delivery. It’s especially lovely to hear how pleased you are with the quality of your cushions, and that they lived up to the photos. The dual sided designs really do offer such a versatile range of patterns, so we’re thrilled you’re enjoying that feature! Kind regards, Misba