Как се събират отзивите във Feefo?

Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.

Кой може да остави отзив във Feefo?

Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.

Как удостоверяваме отзивите?

Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.

Как се справяме с фалшивите отзиви?

От Feefo не допускаме лица да оставят фалшиви отзиви, защото каним само проверени купувачи да дават отзиви.

Отзиви за CruiseKings | Обслужване на клиенти Отзиви за {{merchantUrl}} | Feefo

Показване на всички 3,121 прегледа

Mr Carver

Проверено от Feefo

8 years ago

Какво каза Mr Carver за CruiseKings:

Helpful staff

The staff are very helpful and gave us some good advice as it's our first cruise . .

Elaine

CruiseKings

8 years ago

Good afternoon Mr Carver thank you for your review. As a first time cruiser it is very important to us that we give you all of the knowledge and advice required to book the right cruise for you. Should you have any additional questions, please do not hesitate to get in touch. We look forward to hearing about your first cruise experience.

Elaine Graham

Customer Experience Manager

Mr Rowland

Проверено от Feefo

Whitley Bay

8 years ago

Какво каза Mr Rowland за CruiseKings:

Looking after the customer

I was recommended and CruiseKings delivered everything I needed including convenient flights and an extra room in Rome to get me back as I wanted.

Elaine

CruiseKings

8 years ago

Dear Mr Rowland thank you for your review. I am delighted to hear that we were able to meet your expectations and look forward to speaking to you soon.

Elaine Graham

Customer Experience Manager

Mrs Murray

Проверено от Feefo

8 years ago

Какво каза Mrs Murray за CruiseKings:

Special celebration celebrity cruise!

We had great service from Cruise King consultant Valerie, nothing was too much trouble.

Elaine

CruiseKings

8 years ago

Dear Mrs Murray, thank you for your feedback. Valerie will be delighted to hear your comments regarding her service, it is greatly appreciated.

Elaine Graham
Customer Experience Manager

Mr Birnie

Проверено от Feefo

8 years ago

Какво каза Mr Birnie за CruiseKings:

Personal service

Personal service. Attention to detail. Knowing client likes and dislikes.

Elaine

CruiseKings

8 years ago

Dear Mr Birnie, thank you for your kind words. It is wonderful to hear that you have had a great experience booking with us.

Elaine Graham

Customer Experience Manager

Mrs Musgrove

Проверено от Feefo

8 years ago

Какво каза Mrs Musgrove за CruiseKings:

First class service

Booked with cruise kings last year and found it extremely helpful, so it was an easy choice to book again with them and so far no problems.

Elaine

CruiseKings

8 years ago

Dear Mrs Musgrove, thank you for completing our review. I am delighted to hear such positive feedback regarding our service. We hope to be able to help you with many more bookings.

Elaine Graham

Customer Experience Manager

Alan

Проверено от Feefo

Berkhamsted

8 years ago

Какво каза Alan за CruiseKings:

extremely knowledgeable staff with great attention to detail, they have arranged many cruises for me flight, transfers, hotel and cruise - I wouldnt think of going elsewhere

Elaine

CruiseKings

8 years ago

Dear Mr Osborn thank you for taking the time to complete our review. It is great to hear such lovely feedback, I will take great pleasure in sharing this with our team. We look forward to speaking to you soon.

Elaine Graham

Customer Experience Manager

Доверен клиент

Проверено от Feefo

8 years ago

Always able to assist client with making right choice. Goes the extra mile

Timely friendly honest advice. Listened to questions about different options and gave considered answers from own and colleagues experience. Did what they said they would do in timely manner.

Elaine

CruiseKings

8 years ago

Thank you for your kind review. We pride ourselves on our knowledge and experience and getting back to our customers promptly.

Elaine Graham
Customer Experience Manager

Mrs Glover

Проверено от Feefo

Lee,se12 London

8 years ago

Какво каза Mrs Glover за CruiseKings:

Polite, and friendly

Prompt in answering calls not put on hold and listening to music. Very helpful and patient.

Elaine

CruiseKings

8 years ago

Dear Mrs Glover, thank you for your review. It is great to hear that you found us prompt, helpful and patient during the booking process. We look forward to hearing from you soon.

Elaine Graham

Customer Experience Manager

Mr Nichols

Проверено от Feefo

8 years ago

Какво каза Mr Nichols за CruiseKings:

Good

Elaine

CruiseKings

8 years ago

Dear Mr Nichols, thank you for completing our review. I am pleased to hear that you had a good experience booking with Jeanette.

Elaine Graham
Customer Experience Manager

Mr Biggs

Проверено от Feefo

Mazarron Spain

8 years ago

Какво каза Mr Biggs за CruiseKings:

Booking experience was good but sending out the paperwork was a bit hit and

Booking experience was good but sending out the paperwork was a bit hit and miss

Elaine

CruiseKings

8 years ago

Dear Mr Biggs, thank you for your review. I am pleased to hear that the booking experience was a positive one but naturally disappointed to hear that there were some issues with your paperwork. I can see that your paperwork has now been sent to you but if you have any further issues please do not hesitate to contact me directly.

Elaine Graham
Customer Experience Manager

Не сте получили покана за оставяне на отзив?

Feefo Trusted Service Awards

Нашите независими награди отличават най-добрите марки по обслужването на клиенти. Победителите се определят въз основа на рейтингите, които получават от своите клиенти.

Какво представляват наградите Trusted Service Awards

Защо да се доверявате на отзивите във Feefo?

Научете повече за Feefo

Прегледи на CruiseKings

Как се събират отзивите във Feefo?

Кой може да остави отзив във Feefo?

Как удостоверяваме отзивите?

Как се справяме с фалшивите отзиви?