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I had to lodge a claim and it was settled quickly, efficiently and professionally.

We had a claim for accommodation and glasses we charged for two lots of excess . I feel we where treated unfairly and should have only been charged with one .

The dismissive attitude, lack of concern and disgusting method in avoiding payment of a legitimately incurred claim is the reason for the score.

I made a medical claim and was in my bank account within a couple of days

Being in a foreign country where English wasn't spoken it was I such a relief to hear from covermore to help us sort out our medical issue.

your email states I purchased insurance on 23 March, well I didn't, but maybe a claim came to me on that date. My claim entailed four (4) trips to the local NRMA office, three of those trips were...

We have never had a problem with them always so helpful if I needed information

It was an easy process and confirmation received shortly after

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travel only Previous claim handled well and prompt