Как се събират отзивите във Feefo?

Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.

Кой може да остави отзив във Feefo?

Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.

Как удостоверяваме отзивите?

Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.

Как се справяме с фалшивите отзиви?

От Feefo не допускаме лица да оставят фалшиви отзиви, защото каним само проверени купувачи да дават отзиви.

Отзиви за Coverdrone

Показване на всички 18,372 прегледа

Доверен клиент

11 years ago

Highly impressed. Quick to respond to queries and helpful in ensuring we are covered for…

Highly impressed. Quick to respond to queries and helpful in ensuring we are covered for differing requirements.

Доверен клиент

11 years ago

I've been fortunate enough not to make a claim yet, so can't comment on the…

I've been fortunate enough not to make a claim yet, so can't comment on the claims process. But I can say the sign up process is thoroughly excellent, John Heath himself being very informative,...

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Доверен клиент

11 years ago

really good contact. Fast, easy. A good experience.

Доверен клиент

11 years ago

So far so good but not yet made a claim.

Доверен клиент

11 years ago

Marked as good from the sales experience and customer service elements. No cause to claim…

Marked as good from the sales experience and customer service elements. No cause to claim thus far (fingers crossed) so cannot comment on the service as a whole but happy with Cover Drone from my...

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Доверен клиент

11 years ago

A very good, prompt and efficient service

Доверен клиент

11 years ago

Service as expected. A little disappointed that the price had increased between our initial quote…

Service as expected. A little disappointed that the price had increased between our initial quote and the final cost, but that is t be expected due to market forces in the insurance industry.

Coverdrone

11 years ago

I'm sorry you are disappointed with the premium. I've had a look through our file and can see that we quoted you in March and then again in July, before you went on cover. We do try and keep prices as low as we are able to, but unfortunately there was a rating increase from Insurers within that period which was outside of our control. Please get in touch if you would like to discuss it further - 01270 252252 or philip@johnheath.com Philip Heath Director Coverdrone

Доверен клиент

11 years ago

Lack of choice in this sector, we needed insurance to submit our paperwork to the…

Lack of choice in this sector, we needed insurance to submit our paperwork to the CAA. This company has a high premium and excess for the amount it actually covers, I could insure a performance car...

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Coverdrone

11 years ago

Thanks for your feedback, I appreciate you taking the time to respond. The insurance market for cars and drones is vastly different. We've worked really hard to put together the most competitive drone policy we can, but if we can reduce prices in the future, we would be more than happy to do so. Customer service is something we take very seriously and I'm sorry you thought this was 'average'. I've had a look at your file and can't see any procedural issues there. Cover was arranged within 48 hrs of your enquiry which seems appropriate but I will give you a call to discuss all the same. I'm happy to be contacted either on 01270 252252 or via email - philip@johnheath.com - please get in touch with any other concerns. Philip Heath Director Coverdrone

Доверен клиент

11 years ago

Our claim was dealt with quickly and efficiently.

Доверен клиент

11 years ago

I was really impressed by their professionalism, and prompt and courteous service.

Не сте получили покана за оставяне на отзив?

Feefo Trusted Service Awards

Нашите независими награди отличават най-добрите марки по обслужването на клиенти. Победителите се определят въз основа на рейтингите, които получават от своите клиенти.

Какво представляват наградите Trusted Service Awards

Защо да се доверявате на отзивите във Feefo?

Научете повече за Feefo

Прегледи на Coverdrone

Как се събират отзивите във Feefo?

Кой може да остави отзив във Feefo?

Как удостоверяваме отзивите?

Как се справяме с фалшивите отзиви?