The member of staff we dealt with was Marylin at the Dudley branch she was very helpful and attentive and the whole process went without a hitch she dealt with the order from start to finish and kept...
initial dealing good, however not happy with level of service when it came to delivery etc very poor customer relationship - needs addressing
Cousins Furniture Stores
Cousins Furniture
14 years ago
We are sorry that you are disappointed with the level of service you have received. Our records show that the chair was collected and therefore we are concerned that you have made a comment regarding our delivery service. The swivel chair is delivered in to ourselves flat packed and as part of our delivery service we will assemble the chair for you. Unfortunately, we cannot offer this service on collections as there may be a problem when we are loading your vehicle due to the size of the product. If you have any outstanding queries, please do not hesitate to contact us directly.
Everything was good with one exception, the length of time it took to get served within the store. The service provided by your delivery staff was excellent.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.
Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
