The main gentleman who showed me the beds was wonderful, very attentive and had a lovely genuine way about him.
He knew I needed the bed asap and went out of his way to try and get it asap.
My...
Прочетете повече
Cousins Furniture Stores
Cousins Furniture
14 years ago
Thank you for your comments. We're glad to hear that you were happy with the service from our sales staff, and that we were able to help you find the right product. We are sorry however that there was a slight delay in reaching you to arrange a suitable delivery slot.
In spite of this we do hope you continue to enjoy your new bed and look forward to seeing you again in the future.
Sales staff were friendly and helpful, but not pushy.
Delivery staff very efficient and polite.
Overall very impressed with the service, rare quality these days!
Cousins Furniture Stores
Cousins Furniture
14 years ago
Thank you for giving us your feedback. We're happy to see that you had a positive experience in store, and that our staff were able to help you from showroom through to delivery.
If you do come across any problems with your new furniture, please don't hesitate to contact our customer service team on 0845 901 4000 who will be happy to help.
Отзиви за продукти
Дата на покупка: 09/06/2012
0
Споделете
Доверен клиент
Проверено от Feefo
14 years ago
Very friendly and helpful. This is my 3rd major purchase from you.
Отзиви за продукти
Дата на покупка: 04/05/2012
0
Споделете
Доверен клиент
Проверено от Feefo
14 years ago
Sales assistant Terry was knowledgeable, helpful and patient.
As i only recd. my order 2 weeks ago i can't say much as i've not had any negative dealings yet. They did do a price match on my very expensive mattress. The delivery cost is way too high & the...
I was lied to by the salesman and their adverts were misleading
Cousins Furniture Stores
Cousins Furniture
14 years ago
Thank you for our recent feedback.
We are sorry that you did not rate your experience with a member of our sales team a positive one and you feel misled by our advertising.
We will ask a member of our team to get in touch with you to discuss these comments further.
Thank you
The service in store was excellent and the service of the drivers on both occasions just prior to and on delivery was excellent. However we WERE NOT contacted by Cousins to advise us that goods were...
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.
Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
