Although the sales person Stewart made a mistake with the order he quickly rectified this on our first visit and had the new replacements delivered to us within a week. Congratulations to him for...
Прочетете повече
Cousins Furniture Stores
Cousins Furniture
13 years ago
Thank you for taking the time to get back to us.
We are always happy to receive excellent feedback from our customers and really appreciate it.
We are really pleased that you are satisfied with the level of customer service received in, and also the quality of your sofa.
Thank you.
Yours was the only store locally to stock the product we had seen on the Internet. Your price was competitive so you got the sale. When it comes to furniture it's important to see it 'in the flesh'.
The sales persons were very informative. They were pleasant and knew their job.
Would deal with them again.
This is the third occasion recently I have bought from the Store and been extremely...
The salesman was very polite and gave us time to look around - he gave us the information we wanted and left us to make up our mind. We only called in for a cup of coffee and did not intend buying a...
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Cousins Furniture Stores
Cousins Furniture
13 years ago
Thank you for your feedback.
We are really pleased that you are happy with the level of customer service received in store. As we are constantly looking for ways we can improve our customer experience it is great to hear that you did not feel pressured by our sales staff and were left to make your own decision. We are also glad that you are satisfied with your product and found the delivery staff very professional.
Thank you.
Отзиви за продукти
Дата на покупка: 17/05/2013
0
Споделете
Доверен клиент
Проверено от Feefo
13 years ago
salesman knew his stock and ensured that delivery was appropriate for us
Online service very good but the in store experience is woefully inadequate
Cousins Furniture Stores
Cousins Furniture
13 years ago
Thank you for taking the time to leave us feedback.
We are glad that you found your online experience good and are sorry that your experience in store was not of the high standard you, and we, expect.
We hope you will accept our apologies and that this will not deter you from returning to us in the future.
Отзиви за продукти
Дата на покупка: 17/05/2013
0
Споделете
Доверен клиент
Проверено от Feefo
13 years ago
VERY PROFESSIONAL AND DELIVERY WAS AS ORDERED
Отзиви за продукти
Дата на покупка: 11/05/2013
0
Споделете
Доверен клиент
Проверено от Feefo
13 years ago
Good friendly service, got what I wanted but without feeling pressured
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.
Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
