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Thank you very much for choosing to travel with us and for taking the time to share your feedback. We are pleased to hear that you found the itinerary to be good overall. At the same time, we are sorry to learn that aspects of the trip did not fully meet your expectations, particularly in relation to the number of optional experiences and the overall cost in comparison to what was included. We understand how important it is for our guests to feel that their vacations offers both value and a well-balanced programme. At Costsaver, we offer affordable travel packages that include all the fundamental aspects while providing flexibility for guests to customise their itineraries according to their preferences. This approach is designed to give our guests the freedom to tailor their experience by selecting the optional activities that interest them most. However, we do appreciate that this style of travel may not suit everyone, and your feedback is invaluable in helping us review how we present and deliver this offering. Thank you once again for travelling with us. We truly value your comments and hope to have the opportunity to welcome you on another journey in the future.

Thank you for sharing your feedback regarding your recent experience. We are sorry to learn that the sightseeing opportunities did not meet your expectations and that you felt the gratuity request was inappropriate. We apologise for any confusion regarding the pre-paid gratuities. We want to clarify that gratuities can be paid during the booking process or while on the trip. Our on-the-road team may occasionally make adjustments to ensure our clients have the best possible experience while adhering to the itinerary. Your comments about the Travel Director’s communication and the structure of the Optional Excursions have been noted. We appreciate your insights and will use them to inform future improvements in our service.

Thank you for sharing your feedback regarding your experience in Spain and Portugal. We appreciate your comments about the Travel Director’s enthusiasm and expertise, as well as the professionalism of the Coach Driver. Your observations about the walking requirements, particularly when Optional Excursions are included, are invaluable. We will take this into account as we strive to enhance future itineraries and ensure all guests’ comfort. Thank you for helping us improve.

Thank you for sharing your experience and for your thoughtful feedback. It is encouraging to hear that the Travel Director’s communication and attention to detail contributed so positively to your journey, and that both the itinerary and Optional Excursions enabled you to engage meaningfully with the culture and landscapes. We also appreciate your comments regarding the tour’s pace and country coverage, as this perspective is invaluable for future travellers. Your reflections are greatly appreciated.

Thank you very much for travelling with Costsaver and for sharing your wonderful feedback. We are absolutely delighted to hear that your Wonders of Turkey tour was such an amazing and memorable experience. It is lovely to know that each day brought a new adventure and that the remarkable scenery, from the fairy chimney rock formations and cave dwellings to the stunning Travertine Terrace Hot Springs, left such a lasting impression. We are especially pleased to hear your kind words about the Travel Director and Coach Driver. It is wonderful to know that the Travel Director’s knowledge, care and attentiveness, along with the Coach Driver’s excellent driving, helped make your journey both enjoyable and comfortable. Your feedback means a great deal to us, and we are so pleased that this trip was truly unforgettable for you. We hope to have the pleasure of welcoming you on another adventure in the future.

Thank you very much for travelling with Costsaver and for taking the time to share your feedback. We are pleased to hear that you felt your experience offered a full and well-rounded journey. It is wonderful to know that the flexibility of our optional excursions allowed you to tailor the trip to your own interests, while still enjoying time to relax and explore at your own pace. Your kind words about our Travel Directors are greatly appreciated. We are proud to have such knowledgeable and resourceful individuals who are dedicated to enhancing each guest’s experience. Thank you once again for your support. We hope to have the pleasure of welcoming you on another memorable journey in the future.

Thank you for travelling with us and for sharing your lovely feedback. We are delighted to hear that your Travel Director was so supportive and attentive throughout your journey. It is wonderful to know he was always available to assist and helped make your experience more comfortable and enjoyable, and we will be sure to pass on your kind words. We are also pleased that you enjoyed exploring Turkey’s rich history and culture, from the Grand Bazaar and spice markets in Istanbul to the incredible landscapes of Cappadocia, as well as the historic sites of Ephesus, Izmir and Troy. It is great to hear these experiences left such a strong impression. Thank you as well for your feedback on the final evening experience. We are glad it was a memorable way to end your trip. We truly appreciate your recommendation and hope to welcome you on another journey in the future.