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Thank you for travelling with Contiki and for taking the time to share your detailed feedback. We are pleased to read that you enjoyed the itinerary, the destinations and the opportunity to experience Borneo's incredible wildlife. It is great to know that seeing the orangutans, visiting Turtle Island, enjoying a sunset dinner in Kota Kinabalu and exploring the Kinabatangan River were such memorable highlights. At the same time, we are sorry to read that aspects of the trip did not meet your expectations. We appreciate your comments regarding the organisation, communication and the activities that were not delivered as expected. We also understand your disappointment that it was not made clear at the time of booking that the tour would be operated by a local guide rather than a Contiki Trip Manager. Your feedback is important and will be shared with the relevant teams as we continue to review and improve our guest experience. Thank you again for sharing your balanced feedback. We hope to have the opportunity to welcome you on another Contiki adventure in the future.

Thank you for travelling with Contiki and for taking the time to share your feedback. We are pleased to read that you enjoyed the balance of travel and exploration, with time to experience Franz Josef Glacier, Queenstown and the beauty of Te Waipounamu. It is especially rewarding to read that your Trip Manager's passion and knowledge enhanced your journey and that the optional activities were organised so smoothly. We also appreciate your kind comments about your Coach Driver and are pleased to know you found the coach comfortable and well driven throughout the trip. Thank you for your feedback regarding the accommodation in Queenstown. We appreciate your suggestion and will share it with the relevant team for consideration. We hope to welcome you on another Contiki adventure in the future.

Thank you for travelling with Contiki and for taking the time to share your detailed feedback. We are pleased to read that you found the booking process straightforward and appreciated the flexibility to make changes when needed, as well as the support provided by our team. It is great to know that you enjoyed exploring New Zealand, the accommodation, included meals and the variety of activities available throughout the trip. We especially appreciate your kind comments about your Trip Manager. It is rewarding to read that their knowledge of the destinations, along with Māori history, myths and legends, added so much to your experience. We are also pleased to know that your Coach Driver helped ensure a safe journey, particularly when changes to the route were required due to the road closures. Thank you for also sharing your comments regarding the weather, the itinerary adjustments and your wish for more time at Lake Ōhau. We appreciate your balanced feedback and will share it with the relevant teams as part of our ongoing review process. We hope to welcome you on another Contiki adventure in the future.

Thank you for travelling with Contiki and for taking the time to share your feedback. We are pleased to read that you enjoyed the opportunity to experience New Zealand's culture through the included activities, as well as the range of adventure experiences available during your free time. It is especially rewarding to read that your Trip Manager's knowledge, organisation and commitment to accommodating everyone's interests helped make your journey so enjoyable. We also appreciate you sharing your observations about the modular nature of the trip, as this provides valuable insight into the overall guest experience. It is great to read that, despite this, you found the group welcoming and would recommend the trip to others. Thank you again for sharing your experience. We hope to welcome you back for another Contiki adventure, perhaps including the South Island next time.

Thank you for taking this adventure with Contiki.

Thank you for travelling with Contiki.

Thank you for travelling with Contiki and for taking the time to share your heartfelt feedback. We are so pleased to read that your trip was such a memorable experience and that you made lasting friendships along the way. It is especially rewarding to know that your Trip Manager had such a positive impact on your journey and helped create memories that will stay with you for years to come. Thank you again for your kind words, and we hope to welcome you on another Contiki adventure in the future.

Thank you for taking this adventure with Contiki.