Overall service is pretty good, but didn't deliver in the promised timescale. Not important at the moment, but might be during the winter.
Coals2U
Coals2U
11 years ago
Thanks for taking the time to leave your feedback. Our delivery times are usually a little longer in the summer months, but please rest assured that we pull out all the stops to get orders out as fast as possible during winter. Nothing better than a nice fire when it's cold outside! Hope to see you again soon.
Warm Regards
Rebekah
All very smooth, as always. Always good service too!
Coals2U
Coals2U
11 years ago
Do you know something we don't? Where's the snow? Thank you for your great review of Coals2U. We can't wait to see you again next time.
Warm Regards
Rebekah
Отзиви за продукти
Дата на покупка: 10/08/2015
0
Споделете
Доверен клиент
Проверено от Feefo
11 years ago
Delivered whilst I was out, all tidy when I came home, great service.
Delivery arrived in good time after previous day notification. Driver was not a happy guy complaining about the weight of the bags - hence good not excellent.
Contacted when coal couldn't be delivered. Stacked away very well when coal was delivered
Coals2U
Coals2U
11 years ago
Thanks for taking the time to leave your feedback. We're really pleased to hear that you're happy with the service you received. As our fuel is stored outside it can become damp from bad weather. This is only surface moisture which means that it will dry out quickly, but should not affect the performance of your fuel in any way. If you'd like to discuss this further please feel free to give us a call on 0845 671 1122 and we'll be happy to help.
Warm Regards
Rebekah
Отзиви за продукти
rebekah.barnett@cplindustries.co.uk
Coals2U
11 years ago
Thanks for taking the time to leave your feedback. We're really pleased to hear that you're happy with the service you received. As our fuel is stored outside it can become damp from bad weather. This is only surface moisture which means that it will dry out quickly, but should not affect the performance of your fuel in any way. If you'd like to discuss this further please feel free to give us a call on 0845 671 1122 and we'll be happy to help.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.
Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
