It took 15 days to receive the delivery, and two messages to say delivery was delayed.
When it arrived it was fine but I worry about the next delivery as I always run down the coal so that I can get...
The ladies at the telephone helpline are very re-assuring. However I purchased this coal in August and I am still awaiting delivery (24 days hence).
Additionally, the purchasing softwarer was not...
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servicedeliveryteam@cplindustries.co.uk
Coals2U
4 years ago
Thank you for your feedback. I do apologise in the delay in receiving your order. The last few weeks we have had an influx of orders and are trying to clear down these soon as we can. I have chased up your order with the depot and planning team and should be sometime next week. You will receive email the day before to confirm delivery date.
Sorry for the pricing issues you received, and everything is now sorted with the price.
I ordered and got a pallet (1 tonne) of Taybrite at a very competitive price. There was some confusion over delivery though. The online form asked if a bin lorry could get up the road to the delivery...
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.
Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
