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Did what they said. Would recommend them

When it's good it's excellent with friendly and cooperative delivery drivers but at the moment it's poor with long delays in delivery.

One style given simply because nearly a month later I still haven’t received the coal. Communication is really poor

Took weeks for the smokeless fuel to arrive and when it did the order was 50kg short of what i had payed for. I could understand if I’d ordered maybe 100 bags but I’d ordered 8 and only 6 turned up...

Staff at Coals to You at Farringdon are always helpful, friendly and professional. I have been using the depot for over 20 years.

Excellent communications. Have everything that I need for a warm home and blazing fire.

The delivery was delayed (hence 4 rather than 5 stars) but I was kept well informed and the driver who brought the bags couldn't have been more helpful

I placed my order on 9th Sept and nothing has arrived. I’ve had one email to say there are some delays but this is unacceptable and disappointing compared with previous experiences.

Coal2u are always reliable. We have shopped with them for many years and they have never let us down.

Communication via email timely giving notification of delay and delivery Had to call to ask if they could put the coal somewhere as I wasn't going to be in when delivery was due, the person on the...