Как се събират отзивите във Feefo?

Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.

Кой може да остави отзив във Feefo?

Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.

Как удостоверяваме отзивите?

Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.

Как се справяме с фалшивите отзиви?

От Feefo не допускаме лица да оставят фалшиви отзиви, защото каним само проверени купувачи да дават отзиви.

Отзиви за Chums

Показване на всички 138,861 прегледа

Mr Jack wild

Проверено от Feefo

GBR

2 months ago

Какво каза Mr Jack wild за Chums:

Rubbish and unreliable Twice we have been promised a phone call and twice nobody has rang and that was last week and we are still waiting

Helen

Chums

2 months ago

Thank you for your feedback. We are sorry to hear that you have been disappointed with the service you received. We understand how frustrating it is to be promised a callback and then not receive one, particularly when you have been waiting for a resolution. This is not the level of service we aim to provide, and we apologise for the inconvenience caused. Your comments will be shared with the relevant team so that the missed callbacks can be reviewed and improvements made to our communication processes. Thank you for bringing this to our attention, and we are sorry for the frustration caused by the delay.

Отзиви за продукти

Helen

Chums

2 months ago

Thank you for your feedback. We are sorry to hear that you experienced difficulties while trying to arrange the exchange for the correct size trousers. We understand how frustrating it must have been to contact us twice without receiving a resolution. Following receipt of the additional £5.00 payment yesterday, we can confirm that your replacement order has now been dispatched. We apologise for the delays and lack of communication during this process, as this is not the level of service we aim to provide. Thank you for your patience and for bringing this matter to our attention. Your comments will be shared with the relevant team to help improve our service and communication going forward.

Дата на покупка: 28/07/2026

Доверен клиент

Проверено от Feefo

2 months ago

Order and delivery

Order dealt with promptly no problems with delivery.

Anirudh

Chums

2 months ago

We are grateful that you took the time out to leave us this positive review.

Отзиви за продукти

Дата на покупка: 02/08/2026

Mr John Goodwin

Проверено от Feefo

GBR

2 months ago

Какво каза Mr John Goodwin за Chums:

Comfort

Quick and easy delivery. Good value for money and very comfy.

Anirudh

Chums

2 months ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Отзиви за продукти

Дата на покупка: 02/08/2026

Mr David Lowton

Проверено от Feefo

2 months ago

Какво каза Mr David Lowton за Chums:

Excellent

Anirudh

Chums

2 months ago

We’re really grateful and appreciate you taking the time to share your rating with us. Thanks for shopping with Chums.

Отзиви за продукти

Дата на покупка: 02/08/2026

Доверен клиент

Проверено от Feefo

2 months ago

THE SERVICE I RECEIVED WAS GOOD THE ITEM ARRIVED IN EXCELLENT CONDITION

Anirudh

Chums

2 months ago

Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.

Отзиви за продукти

Дата на покупка: 27/07/2026

Доверен клиент

Проверено от Feefo

2 months ago

Very quick Service

This time the service was very quick, which is not always the case.

Anirudh

Chums

2 months ago

Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.

Отзиви за продукти

Дата на покупка: 28/07/2026

Доверен клиент

Проверено от Feefo

2 months ago

Excellent service

Excellent. Very good service.

Anirudh

Chums

2 months ago

Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.

Отзиви за продукти

Дата на покупка: 02/08/2026

Доверен клиент

Проверено от Feefo

2 months ago

The service was fine and received in the day specified.

Helen

Chums

2 months ago

Thank you for your feedback. We're pleased to hear that you were satisfied with the service provided and that your order was delivered on the day specified. We appreciate you taking the time to share your experience and are delighted that we met your expectations on this occasion. We look forward to serving you again in the future.

Отзиви за продукти

Helen

Chums

2 months ago

Thank you for your feedback. We are sorry to hear that the Pegasus Soft Touch Mid-Length Men's Summer Jacket did not meet your expectations. We regret that the colour was different from how it appeared in the catalogue and that you found the sizing to be larger than expected. We also appreciate your comments regarding the stiffness of the material and understand how this affected your overall impression of the garment. Thank you for noting that the jacket was well made and nicely lined. We value all customer feedback, as it helps us review our products and improve the information we provide. We are sorry that this item was not suitable for your husband's needs and appreciate you taking the time to share your experience.

Дата на покупка: 02/08/2026

Mrs Nesta Walters

Проверено от Feefo

GBR

2 months ago

Какво каза Mrs Nesta Walters за Chums:

Faultless.

Anirudh

Chums

2 months ago

Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.

Отзиви за продукти

Дата на покупка: 02/08/2026

Доверен клиент

Проверено от Feefo

2 months ago

Carefully packaged

Speedily despatched and carefully packaged

Anirudh

Chums

2 months ago

Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.

Отзиви за продукти

Дата на покупка: 31/07/2026

Не сте получили покана за оставяне на отзив?

Feefo Trusted Service Awards

Нашите независими награди отличават най-добрите марки по обслужването на клиенти. Победителите се определят въз основа на рейтингите, които получават от своите клиенти.

Какво представляват наградите Trusted Service Awards

Защо да се доверявате на отзивите във Feefo?

Научете повече за Feefo

Прегледи на Chums

Rolling TrolleyОще отзиви за този продуктРазгледайте уебсайта на продуктаThe trolley is ideal in my shower. It is what I bought it for roomy between shelves for taller bottles. Very simple to assemble.

Pegasus Wide Fit Touch Fasten TrainerОще отзиви за този продуктРазгледайте уебсайта на продуктаEasy to put on. If you are a person like me and have trouble bending down to do your laces up these are what you need

Pegasus Wide G Fit Leisure ShoeОще отзиви за този продуктРазгледайте уебсайта на продуктаExcellent, good value.

Leather Wide Fit Slip On ShoeОще отзиви за този продуктРазгледайте уебсайта на продуктаShoes came fairly Quick which is not always the case, and I am very pleased with the shoes.

Pegasus Lightweight Multi Pocket Travel GiletОще отзиви за този продуктРазгледайте уебсайта на продуктаA well made product & good value for money. Prompt attention to order & dispatch . Good customer info/updates.

Floral Plisse TrouserОще отзиви за този продуктРазгледайте уебсайта на продукта

Pegasus Longer Cargo ShortОще отзиви за този продуктРазгледайте уебсайта на продуктаSlightly larger than expected but good quality fabric and well made

Как се събират отзивите във Feefo?

Кой може да остави отзив във Feefo?

Как удостоверяваме отзивите?

Как се справяме с фалшивите отзиви?