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We truly appreciate your positive feedback, thank you for your custom.

We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.

We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.

We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.

Thank you for your feedback. I am sorry to hear that your experience was frustrating. I understand that you accidentally selected the wrong colour when placing your order and noticed the mistake almost immediately. It is disappointing that, despite contacting us promptly by email, you were advised that it could take several days for your message to be reviewed. I can appreciate your frustration when you then tried to resolve the issue by phone, only to incur additional call charges without achieving the outcome you wanted. I am also sorry to hear that, once received, you were unhappy with the material of the trousers. Your comments regarding the difficulty of amending an order, the response times for customer enquiries, and the cost and effectiveness of contacting us by telephone will be shared with the relevant teams for review. We appreciate you taking the time to let us know about your experience, as your feedback helps us identify areas where we can improve our service.

We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.

Thanks for sharing your rating with us. Thank you for your custom.

We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.

We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.

We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.