Ordered online, not problems at all, however please see below
Chimney Cowl Products
Chimney Cowl Products
12 years ago
We appreciate having our feedback facility allows for our customers to have their say so that we can ensure that we continually improve our service. This was the primary reason for incorporating this service. In this instance I'm disappointed to have received "negative" feedback relating to this product. This Cowl is exceptional and is one of our best sellers and I'm confident that it will remain within our top 5 for many, many years to come. The advice you were given from your builder due to the size unfortunately was incorrect and has therefore been reflected against ourselves.
Can I please request that you contact us directly and in line with our guarantee we will of course happily refund you for the cost of the unused Chimney Cowl. Can you please send the cowl to the address stated on your Invoice and upon receipt will process your refund.
Regards
Paul
Chimney Cowl Products
Доверен клиент
12 years ago
The service was excellent and the refund was immediate on return of the cowl.
very strange you were unable to find the other sizes available - please select the following link to view all the sizes of Chimney Balloons - http://chimneycowlproducts.co.uk/acatalog/Chimney_Balloons.html
Best regards
Paul
Chimney Cowl Products
Thank you for the feedback - I'm confident that the Chimney Cowl will work perfectly for you. Please keep us updated its always great to hear how successful our Chimney Cowls are.
Best regards
Paul
Chimney Cowl Products
Very strange - our deliveries are normally with our customers very timely and wherever possible the very next day. Orders dispatched to our customers in Ireland can at times take a few days longer but we will ensure that you are kept up to date every step of the way.
Best regards
Paul
Chimney Cowl Products
Many thanks for your kind feedback and very pleased you happy with the Colt Chimney Cowl - its great to receive.
Best regards
Paul
Chimney Cowl Products
Thank you for your feedback, greatly appreciated - its nice to hear how successful our products are and if possible can you please let us know how the Chimney Cap personally performs for you in years to come, Kind regards, Kerry - Chimney Cowl Products
One of the largest companies specialising in Chimney Cowls, Disused Chimney Caps, Chimney, Balloons, Chimney Liners, Chimney Pots and Accessory sales. Our range of Chimney Cowls are suitable for Solid Fuel, Gas and Oil.
Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.
Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
One of the largest companies specialising in Chimney Cowls, Disused Chimney Caps, Chimney, Balloons, Chimney Liners, Chimney Pots and Accessory sales. Our range of Chimney Cowls are suitable for Solid Fuel, Gas and Oil.
