Superb service. After purchasing a medium jersey nearly a year ago, I then had surgery on my abdomen and never got to wear the jersey. A year on after another operation I am now able to wear a jersey...
Great Value for Money. I‘m also a big fan of your international shipping costs - little charge independent of total amount. Great solution.
However, had to pay additional customs at pickup. Very...
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Will Miles
Chapeau!
4 years ago
Thanks for your feedback. We are working on implementing the systems that will avoid these extra charges in future. When this is all set up and working smoothly we hope you'll come back to us!
Отзиви за продукти
Will Miles
Chapeau!
4 years ago
Glad you like the product and as commented elsewhere we are working on implementing the IT systems to avoid our EU customers picking up extra charges - we'll let you know when in place. UK customers are not affected by any charges.
Thanks for your repeat business and glad that you are happy with the jersey. Please email info@chapeau.cc with the cap you wanted that was out of stock and we'll see if we can find one for you.
So far i have not received my order. After 13 days and after paying for international shipping my order is still in transit.
Will Miles
Chapeau!
4 years ago
Hi, I can see from our customer service emails we have been in contact with you on the matter and I understand your frustration here. Unfortunately some international items are taking a lot longer to arrive these days and once the item leaves us it really is out of our hands. As already explained, we will refund you or re-dispatch if the item does not arrive soon.
Дата на покупка: 01/07/2021
0
Споделете
MF
Michael Fowler
4 years ago
Какво каза Michael Fowler за Chapeau!:
Great looking casual Tee. Arrived really quickly. Sizing a little on the snug side (only slightly)
Excellent service at the point of sale. Disappointed with delivery. No tracking just an announcement on delivery day and 3-5 days to deliver. I believe this can be brought in line to express delivery...
Clear and Easy to use website. Sizing guide could be better
Отзиви за продукти
Дата на покупка: 02/07/2021
0
Споделете
CM
Chris Meir
Staffordshire moorlands
4 years ago
Какво каза Chris Meir за Chapeau!:
I was very happy with the top I purchased especially in the sale. Unfortunately I ordered another item online to be told there was a stock error. I am impressed with the quality though and the style ...
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Отзиви за продукти
Will Miles
Chapeau!
4 years ago
Thanks for taking the time to reply and glad you liked the other jerseys you received. Apologies again on the stock error.
Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.
Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
