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Thank you for your lovely comments and 5 star review

Ahh, thank you so much for your lovely words! We’re over the moon to hear everything went so smoothly – from picking your gift to it arriving so quickly and beautifully packaged. We're especially chuffed that you loved the personalisation – we take real pride in those little embroidered touches to make each gift feel extra special. Thanks again for your support – it truly means the world to us! 💛

Thank you so much for your lovely feedback! We're so pleased to hear that you were happy with the quality and speedy dispatch — even with the personalisation. It’s wonderful to know the new Mum and Dad loved it too! Wishing them all the best, and we hope to help you celebrate more special moments in the future. 😊

Thank you so much for your kind words! We're thrilled to hear that both you and the recipient were so pleased with the hamper. It's wonderful to know you appreciated the quality and the wrapping – we put a lot of care into every detail. Thank you for recommending us – it truly means a lot! 😊

Thank you so much for your lovely feedback! We're delighted to hear that your order arrived quickly and that you were pleased with the packaging. It’s always our aim to make every delivery feel special. We really appreciate your support and hope to see you again soon! 😊

We sincerely apologise for the inconvenience. As discussed offline, it seems that unfortunately, your parcel was lost in transit. The international delivery partners advised that the shipment had been lost afterextensive searches. We completely understand how frustrating this must be and we share this. Please know that we have successfully processed a refund for your item. If there’s anything further we can assist with, please don't hesitate to reach out. We truly appreciate your understanding and continued support.

Thank you so much for your kind words! We’re thrilled to hear that our gifts are always the perfect choice for your employees. It’s a pleasure to be part of your gifting experience, and we’re looking forward to continuing to provide excellent service for you in the future! :)

Thank you so much for your lovely feedback! We're so happy to hear that you love it – that means the world to us! 😊 We can’t wait to welcome you back for more gorgeous products in the future!

We have reached out to you directly. Looking into your order it appears we haven’t received any direct correspondence from you regarding this issue based on the email address associated with your order. Your order was dispatched to the address provided at checkout, and you would have received a confirmation email with a message inviting you to get in touch if anything seemed incorrect. You also will have received notifications from Royal Mail regarding your delivery. For your reference we have sent you a screenshot of the order page. Please note that we can only process and ship to the address provided at the time of the order. At Bumbles & Boo, we take customer service and feedback very seriously, as it’s incredibly important to us. Our team is available via chat services from 9 am to 5 pm, by email, or by phone at 0118 3048388, and we’re happy to assist with any changes to orders. Given the variety of payment methods and pre-filled information on phones and laptops these days, we recommend customers double-check that their address details haven’t defaulted to a remembered address at the time of placing an order. It’s possible that this might have been the case with your order, and we’re sorry that it was sent to the incorrect address. We would have had no way of knowing that you intended for the order to be delivered to a different address, and I’m sure you can appreciate that. If you need assistance with any future orders, please feel free to contact us directly and we would be delighted to help. Warm Regards, Bumbles & Boo

Thank you for your wonderful feedback. We appreciate you :)