This is showing as being delivered on 26th March, we haven't had any direct communication from you to say this hasn't been received and we have a POD from DHL. Please can you contact us directly at customer.services@bradshawsdirect.co.uk so we can forward the POD and get this resolved for you? Thank you
delivery issues as stated. have been using Bradshaw's for 20 years & this was the worst service
Rachel McGuigan
Bradshaws Direct
27 days ago
I'm really sorry your delivery was delayed, unfortunately delays with the couriers can occur (though thankfully it is rare) however as this was ordered the same week as Easter and the two Bank Holidays, the delay was further impacted by this. It's a shame as a long standing customer of over 20 years you have left us a review of only 2 stars for our service, i can only assume you have been happy with our service in the past to continue coming back to us all these years and whilst we understand a bad experience with our couriers is a reflection on us, it feels a little unfair. I'm glad to see you are now in receipt of your order, and i hope the 20 previous years of good service is enough to convince you to give us another chance :)
Отзиви за продукти
Rachel McGuigan
Bradshaws Direct
27 days ago
This section of the feedback is for the product only and unfortunately this feedback is regarding the delivery service. We are almost always available to contact for delivery updates if there are any issues with the courier we strongly recommend reaching out to us first as we are usually able to resolve things much quicker than contacting the couriers directly. We are open 6 days a week so easily reachable for any queries regarding delivery delays.
Нашите независими награди отличават най-добрите марки по обслужването на клиенти. Победителите се определят въз основа на рейтингите, които получават от своите клиенти.
Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.
Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
