Excellent service generally but only 4 stars because letters (spelling the word ‘electric’) were removed from the car without permission or prior notification
My car was originally promised 3 weeks from ordering in late July and my initial impression was Bowater had vehicles 'in stock'. However, after chasing I was told the car was not actally manufactured...
Прочетете повече
PAUL WILLIAMS
BOWATER PRICE PLC
4 years ago
Paul thank you for your feedback which we value, we are always striving to ensure that we offer the best possible service to our clients as we value your business. We are very sorry that your vehicle was affected by the current global ongoing issues regarding microchip shortages which has affected all manufacturers.
Sadly your vehicle was delayed by this, obviously, communication is key when a vehicle is delayed. We do have a CRM system that manages and records all contacts for vehicles from the point of order through to delivery.
I have checked our system and it might be worthwhile checking your spam folder for the following dates for updates provided (16/08/21, 02/09/21, 12/10/21, 10/11/21, 08/12/21, 14/12/21) please do feel free to contact us if you would like to have a discussion as we are always happy to help. Bowater Team
Отзиви за продукти
Дата на покупка: 27/07/2021
0
Споделете
Доверен клиент
Проверено от Feefo
4 years ago
Communication was good.
Delivered on date convenient to me.
Easy hand over.
Not so good was the time scale it took from ordering to delivery.
PAUL WILLIAMS
BOWATER PRICE PLC
4 years ago
Thank you for your feedback, we are so happy that you love your vehicle. we can only apologise regarding the lead time for the delivery.
As I am sure you are aware there is a global shortage of microchips for vehicles which has led to vehicles taking longer to build for all manufacturers. Please do contact us if you need advice during your contract. Bowater Team
Отзиви за продукти
Дата на покупка: 15/06/2021
0
Споделете
DK
Damian Keyes
Проверено от Feefo
4 years ago
Какво каза Damian Keyes за BOWATER PRICE PLC:
Excellent service and attention to detail. Pleasant helpful staff
Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.
Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
