The booking and website process was fine but I booked an Early Bird Shotover Jet experience at about 8pm on Friday night for a 9:15am jetboat ride the next morning. The booking was confirmed but when...
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Bookme
bookme.co.nz
7 years ago
Hi Craig - Thanks for the feedback and sincere apologies that there was some undesirable friction at checkin with capacity issues on the first boat of the day - we are really glad that it worked out in the end and you could go at your booked time once they had gone thru the full checkin process and trip manifest. We are currently heavily focused on further streamlining and obtaining live inventory communications between attractions operators to completely eliminate the odd chance that this can happen (as well as for a multitude of other benefits). This sort of friction should soon be even more less likely as a result. Thanks again for your feedback and we really hope you enjoyed the discounted Shotover Jet trip despite the hiccup at the start!
TC
Trusted Customer
7 years ago
Thanks for the prompt response and yes - the jet boat ride was fantastic. Great to hear that process is in place to avoid the issue on the future
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TC
Trusted Customer
7 years ago
Какво каза Trusted Customer за bookme.co.nz:
The process was straight forward and the experience was great!
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TC
Trusted Customer
7 years ago
Какво каза Trusted Customer за bookme.co.nz:
Competitive prices and convenient. When my activity was cancelled by the service provider, Bookme responded promptly.
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TC
Trusted Customer
7 years ago
Какво каза Trusted Customer за bookme.co.nz:
Good and prompt customer service
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TC
Trusted Customer
7 years ago
Какво каза Trusted Customer за bookme.co.nz:
Remises sur activités populaires
C’est super de bénéficier des remises sur des activités populaires!
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Доверен клиент
7 years ago
Great site, easy to use
Very easy site to use, great discounts and good descriptions of activities.
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TC
Trusted Customer
7 years ago
Какво каза Trusted Customer за bookme.co.nz:
Quick, easy, I got to book online and found a cheaper price than at the booking desk. Great!
Нашите независими награди отличават най-добрите марки по обслужването на клиенти. Победителите се определят въз основа на рейтингите, които получават от своите клиенти.
Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.
Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
