Как се събират отзивите във Feefo?

Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.

Кой може да остави отзив във Feefo?

Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.

Как удостоверяваме отзивите?

Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.

Как се справяме с фалшивите отзиви?

От Feefo не допускаме лица да оставят фалшиви отзиви, защото каним само проверени купувачи да дават отзиви.

Отзиви за Blacks | Обслужване на клиенти Отзиви за https://www.feefo.com/reviews/blacks | Feefo

RN

Roy Nallathamby

5 years ago

Какво каза Roy Nallathamby за Blacks:

Cheap and efficient

Дата на покупка: 21/06/2019

3

Доверен клиент

5 years ago

Good experience

Bought online and arrived on time. Packaged well.

Отзиви за продукти

Дата на покупка: 17/10/2019

3

Доверен клиент

5 years ago

They need to get the manufacturers of Brasher trousers to put the CORRECT SIZE on the item. I've returned the incorrectly sized item on the 5th May 2020 via Collect Plus using the Pre Paid label...

Прочетете повече

Mollie

Blacks

5 years ago

Hello, Thank you for your review. I am sorry to hear that you received the incorrect item, I understand this must have been highly disappointing. I would like to apologise and thank you for your feedback as ultimately it helps us to improve. Looking into your account I can see that this has now bee resolved for you. We really hope this experience has not put you off from shopping with us in the future as we value your custom highly. Many thanks. Mollie, Blacks Online Review Team

Дата на покупка: 22/04/2020

3

SF

Simon Fletcher

6 years ago

Какво каза Simon Fletcher за Blacks:

Not all items have arrived. Delivery service unable to deal with the issue apparently and I've been waiting nearly two weeks for Black's to come back to me

Jack

Blacks

6 years ago

Hello Simon, Thank you for taking the time to review us. I am sorry to hear that you are yet to receive all of your order. I have emailed you, if you could please look at this it would be appreciated. Kind Regards, Jack, Blacks Online Review Team.

SF

Simon Fletcher

5 years ago

6 weeks and my order has still not arrived. Please could someone help me? I actually want to buy more things but am obviously not which is costing you money and frustrating me Thanks for helping My mobile is 07785-392617 All best, Simon

Отзиви за продукти

Дата на покупка: 21/04/2020

3

DM

Dean May

5 years ago

Какво каза Dean May за Blacks:

A reply would be nice

I still have not received the item, received a refund or received a reply from you about where this product is. I just want my money back so I can actually buy myself the watch that I want

Mollie

Blacks

5 years ago

Hello Dean,Thank you for your review.I am sorry to hear that you have not yet received your order.So I am able to look into this further for you, please email your order details to us on: customercare@blacks.co.uk quoting reference: #11481312 in the subject.Many thanks.Mollie,Blacks Online Review Team

Отзиви за продукти

Дата на покупка: 22/04/2020

9

AL

Alison

5 years ago

Какво каза Alison за Blacks:

Great service, prompt delivery. Will certainly order from Blacks again

Отзиви за продукти

Дата на покупка: 24/03/2020

0

Доверен клиент

5 years ago

Great Service, ordered a few jackets, delivery was quick...picked the one I liked and returned...simples.

Дата на покупка: 22/04/2020

0

BT

Brett Thompson

5 years ago

Какво каза Brett Thompson за Blacks:

Good service and reasonable delivery. However the item has already broken and I’ll be looking to return it which is a pain!

Отзиви за продукти

Дата на покупка: 20/04/2020

1

MJ

Malcolm Jones

5 years ago

Какво каза Malcolm Jones за Blacks:

Very poor service

I firstly did not receive my order- which I was told had got lost. I was then told it would be sent by Royal Mail and it still has not arrived. Emails are not answered ! I placed this order and was...

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Mollie

Blacks

5 years ago

Hello Malcolm, Thank you for your review. I would like to apologise and thank you for your feedback as ultimately it helps us to improve. Looking into your account I can see that this has now been dealt with by our customer care team. Please be assured that we value your custom highly and would love to see you return. We hope to see you again soon. Many thanks. Mollie, Blacks Online Review Team

Дата на покупка: 13/04/2020

3

GA

George Adams

5 years ago

Какво каза George Adams за Blacks:

Satisfied

Great and very well informed throughout

Отзиви за продукти

Дата на покупка: 16/04/2020

0

Прегледи на Blacks

Hi-Gear Hg Turin Recliner GryОще прегледи на този продукт (1)Разгледайте уебсайта на продуктаGreat chair, good quality

Hi-Gear Tripod BbqОще прегледи на този продукт (1)Разгледайте уебсайта на продуктаhas not arrived would love to review

Eurohike Eh 4p Picnic Table SilvОще прегледи на този продукт (10)Разгледайте уебсайта на продуктаhas not arrived would love to review

Garmin Gar Fenix 5 SapphireОще прегледи на този продукт (40)Разгледайте уебсайта на продуктаCouldn't tell you haven't actually had the luxury of receiving the item, I want a refund!

Eurohike Eh Cairns 3 Dlx Nfall MblОще прегледи на този продукт (1)Разгледайте уебсайта на продуктаI’ve only used it twice and one of the guy ropes has already snapped off so I’ll be looking to return it

Topeak Tp Wedge Aero Qr MedОще прегледи на този продукт (2)Разгледайте уебсайта на продуктаSlightly bigger than expected but means can fit more than just spare tube making it very useful for longer rides

Как се събират отзивите във Feefo?

Кой може да остави отзив във Feefo?

Как удостоверяваме отзивите?

Как се справяме с фалшивите отзиви?