I ordered this product over a week ago and since ordering I have had no update on order process and it has not arrived. How can I fully review a service or item if it has not arrived yet.
Nick
Bababing!
5 years ago
Hi,
I am sorry to read your review below with regards to not receiving your order. Please be advised this order has been despatched that uses a Track 48hour standard delivery service through Royal Mail. Please also be advised that due to the issues of COVID, this is affecting staffing levels at Royal Mail and therefore the 48 hour delivery you should have received will take a bit longer due to reasons above. Furthermore, the added issue of early black friday offers are also hampering the national distribution hubs at Royal Mail due to unprecedented levels of parcels going through there system.
All of the above are beyond out control, however we are in constant dialogue with Royal Mail with regards o tracking the orders sent from our warehouse on the date received.
Доверен клиент
5 years ago
After communicating with staff at Bababing the bag has now arrived and I’m really happy with it. Thank you for all your help.
I haven’t even received my order yet and was placed 3 weeks ago! How can I leave a review on something I don’t have?
Nick
Bababing!
5 years ago
Hi Krystal,
Firstly, let me sincerely apologise for the lack of communication with your order as this is not acceptable. Unfortunately we have been running on a skeleton staff and therefore email returns have been taking longer than expected.
With regards to your order, please be advised this has been despatched and you should receive a tracking confirmation from Royal Mail. We have sent this using a Tracked 24 Hour service rather than the usual Tracked 48 Hour delivery service as standard.
The reason your order was late in despatch was purely down to issues at port whereby there has been an unprecedented level of containers entering port due to COVID and the upcoming Brexit departure, and therefore deliveries to our warehouse has taken longer than expected.
Once again, sorry for any inconvenience caused.
Regards,
Nick
Отзиви за продукти
Nick
Bababing!
5 years ago
Hi Krystal,
I have just replied to your 'service' response, and therefore I am very hopeful the product you will receive will meet your expectations! :)
Once again, I sincerely apologise for the late despatch of your order due to issues affecting our deliveries from port here in the UK beyond our own control.
Regards,
Nick
Дата на покупка: 07/11/2020
0
Споделете
CW
Caroline Woods
5 years ago
Какво каза Caroline Woods за Bababing!:
Item not received yet ,
Nick
Bababing!
5 years ago
Hi,
I am sorry to read your review below with regards to not receiving your order. Please be advised this order has been despatched that uses a Track 48hour standard delivery service through Royal Mail. Please also be advised that due to the issues of COVID, this is affecting staffing levels at Royal Mail and therefore the 48 hour delivery you should have received will take a bit longer due to reasons above. Furthermore, the added issue of early black friday offers are also hampering the national distribution hubs at Royal Mail due to unprecedented levels of parcels going through there system.
All of the above are beyond out control, however we are in constant dialogue with Royal Mail with regards o tracking the orders sent from our warehouse on the date received.
Дата на покупка: 01/11/2020
0
Споделете
SG
Samantha Griffiths
5 years ago
Какво каза Samantha Griffiths за Bababing!:
Beautiful and really useful! Great for the job...
Отзиви за продукти
Дата на покупка: 13/11/2020
0
Споделете
Доверен клиент
5 years ago
Took time to build but love the toys and I look forward to use it.
I ordered the Mani changing bag as a gift , I was recommended the bag and had seen it as my Goddaughter has one ,
I ordered it Thursday and chose free standard delivery , it arrived on the Saturday !...
Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.
Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
