Как се събират отзивите във Feefo?

Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.

Кой може да остави отзив във Feefo?

Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.

Как удостоверяваме отзивите?

Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.

Как се справяме с фалшивите отзиви?

От Feefo не допускаме лица да оставят фалшиви отзиви, защото каним само проверени купувачи да дават отзиви.

Отзиви за AXA Commercial Lines and Personal Intermediary | Обслужване на клиенти Отзиви за https://www.feefo.com/reviews/axa-commercial-lines-and-personal-intermediary | Feefo

Показване на всички 4,731 прегледа

RR Commercial Autos Limited

Essex

2 months ago

Дата на покупка: 22/05/2025

Какво каза RR Commercial Autos Limited за AXA Commercial Lines and Personal Intermediary:

Scam

Shocking, I will do anything to get out of paying, they will try all the tricks, the person that comes to interview treats you like your a criminal and it’s like a police interview, if you want to go...

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Paul

AXA Commercial Lines and Personal Intermediary

1 month ago

Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course. Paul - The Claims Team

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Доверен клиент

2 months ago

Дата на покупка: 17/05/2025

Sorted quickly.

The first person I spoke to was not too sure of what to do, but the second person was very helpful and sorted thing straight away for me.

Lesley

AXA Commercial Lines and Personal Intermediary

2 months ago

Thank you for your lovely feedback. I have passed your comments to the relevant handler and their manager Lesley - The Claims Team

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Доверен клиент

2 months ago

Дата на покупка: 03/05/2025

Poor claims handling

Very poor claims experience. Terrible communication, did not request all required information at outset, very slow to deal with info provided.

Paul

AXA Commercial Lines and Personal Intermediary

2 months ago

Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course. Paul - The Claims Team

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Доверен клиент

2 months ago

Дата на покупка: 13/05/2025

The service was prompt, courteous and professional. I would recommend them without hesitation.

Paul

AXA Commercial Lines and Personal Intermediary

2 months ago

Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course. Paul - The Claims Team

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Доверен клиент

2 months ago

Дата на покупка: 09/05/2025

Nothing to add.

Awaiting payment for recent claim now into 6 weeks since submission!

Lesley

AXA Commercial Lines and Personal Intermediary

2 months ago

Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course. Lesley - The Claims Team

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Доверен клиент

2 months ago

Дата на покупка: 26/04/2025

Claim resolved but timescale was inaccepteable

I had to make regular enquiries about the progress of my my claim. I had been robbed of over £10,000 worth of photographic equipment at gunpoint, and it took almost 4 weeks to resolve my claim. At...

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Kay

AXA Commercial Lines and Personal Intermediary

2 months ago

Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course Kay - The Claims Team

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Доверен клиент

3 months ago

Дата на покупка: 12/04/2025

Excellent Service

First class. Informed at each step of the process, regular updates and complete clarity at all times.

Hannah

AXA Commercial Lines and Personal Intermediary

3 months ago

Thank you for taking the time to provide this feedback - this is greatly appreciated. Your comments will be passed to the relevant team. Kind regards, Hannah - The Claims Team

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Laurence Kimber

Milton Keynes

3 months ago

Дата на покупка: 11/04/2025

Какво каза Laurence Kimber за AXA Commercial Lines and Personal Intermediary:

Pleasantly surprised by the efficiency of my claim processing

Very quick and efficient. The only comment I would make would be I had to call to get any update, no one called me to tell me my claim was progressing and had been valued etc.

Hannah

AXA Commercial Lines and Personal Intermediary

3 months ago

Thank you for taking the time to provide this feedback - this is greatly appreciated. Your comments will be passed to the relevant team. Kind regards, Hannah - The Claims Team

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Доверен клиент

3 months ago

Дата на покупка: 09/04/2025

30k claim. Less than 4k payout due to clauses from every excuse.

Very poor when making a genuine claim. Almost every option wasn't conviently covered. So had to go as four seperate claims under accidental Damage. There costs didn't even cover a quarter of...

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Shelley Francis

3 months ago

Дата на покупка: 04/04/2025

Какво каза Shelley Francis за AXA Commercial Lines and Personal Intermediary:

Customer service is good and work force very helpful

Hannah

AXA Commercial Lines and Personal Intermediary

3 months ago

Thank you for taking the time to provide this feedback - this is greatly appreciated. Your comments will be passed to the relevant team. Kind regards, Hannah - The Claims Team

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Не сте получили покана за оставяне на отзив?

Относно AXA Commercial Lines and Personal Intermediary

AXA Insurance underwrites a wide range of general insurance products, mostly in the intermediated market, where we specialise in Personal and Commercial Lines. We also underwrite products for some of the UK's leading brands. AXA Commercial Lines and Personal Intermediary is part of AXA Insurance UK plc, which belongs to the AXA group of companies.

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47 Mark Lane, London, Greater London, EC3R7QQ, United Kingdom

Защо да се доверявате на отзивите във Feefo?