Allianz Assistance UK вече не е активен клиент на Feefo
Показване на всички 1,259 прегледа
TC
Trusted Customer
Проверено от Feefo
8 years ago
Какво каза Trusted Customer за Allianz Assistance UK:
all good
0
Споделете
TC
Trusted Customer
Проверено от Feefo
8 years ago
Какво каза Trusted Customer за Allianz Assistance UK:
Easy and simple
Your product was easy to understand and you made it easy to buy
0
Споделете
Доверен клиент
Проверено от Feefo
8 years ago
Inca Trail
Spoke with friendly, knowledgeable advisor and been reassured that I have bought the correct level of cover for a trip to Peru and trekking. Thank you
0
Споделете
TC
Trusted Customer
Проверено от Feefo
8 years ago
Какво каза Trusted Customer за Allianz Assistance UK:
Fantastic service price and policy is perfect for what I need for the second year in a row
0
Споделете
Доверен клиент
Проверено от Feefo
8 years ago
The service is very good
The service is very efficient and straight forward
0
Споделете
TC
Trusted Customer
Проверено от Feefo
London
8 years ago
Какво каза Trusted Customer за Allianz Assistance UK:
No road-assistance cover with the Gold insurance travel purchase
I paid for the most expensive travel cover available and there was no road-assistance available in the Cornwall area. Would not recommend and will stick with AA insurance for the UK.
Susanna
Allianz Assistance UK
8 years ago
Dear Mr. Svetoslav Zakhariev,
We are sorry to hear about your experience and we believe there was a misunderstood. The product you have purchased is a Travel Insurance policy for one day of cover, which doesn’t include Roadside Assistance. We offer this type of cover under our Allianz Breakdown Cover policy.
Could you please confirm that you would like us to cancel and refund your travel policy?
Thank you.
TC
Trusted Customer
8 years ago
After paying 189 GBP out of pocket for AA on-the-spot road assistance, you giving me a refund of 7 quid doesn't make much of a difference, now does it? The 1 star rating stays!
Susanna
Allianz Assistance UK
8 years ago
Dear Mr. Svetoslav Zakhariev,
the travel insurance policy that you purchased is a personal cover and doesn't include any cover for vehicles. We do offer a breakdown cover product, but unfortunately that's not what you have purchased, so we were unable to give you the assistance. We will refund your premium as we understand that this product it's not suitable for your needs.
We hope this clarifies the issue and we are more than happy to discuss this further over the phone if you would like to.
We are sorry for the inconvenience.
Kind regards
0
Споделете
Доверен клиент
Проверено от Feefo
8 years ago
Easy to find information
0
Споделете
Доверен клиент
Проверено от Feefo
8 years ago
Highly recommended
Easy to arrange on line at a very competative price for the cover you recieve. Have used for years and would highly recommend.
0
Споделете
TC
Trusted Customer
Проверено от Feefo
8 years ago
Какво каза Trusted Customer за Allianz Assistance UK:
great
Yes,this product includes enough safeguards.
0
Споделете
Доверен клиент
Проверено от Feefo
8 years ago
Goto travel insurance!
Very simple to use and obtain a very competitive quote
Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.
Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
