Как се събират отзивите във Feefo?

Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.

Кой може да остави отзив във Feefo?

Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.

Как удостоверяваме отзивите?

Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.

Как се справяме с фалшивите отзиви?

От Feefo не допускаме лица да оставят фалшиви отзиви, защото каним само проверени купувачи да дават отзиви.

Отзиви за Afritrails | Обслужване на клиенти Отзиви за https://www.feefo.com/reviews/afritrails | Feefo

Показване на всички 48 прегледа

Доверен клиент

3 years ago

Дата на покупка: 08/03/2021

Afritrails made my booking so easy, and helped out really quickly when I needed to change dates. Would definitely recommend using them.

Отзиви за продукти

Marleen Reid

3 years ago

Дата на покупка: 05/11/2021

Какво каза Marleen Reid за Afritrails:

Website inaccurate

Generally there is a misalignment between the website availability and what's actually available which you only find out after your payment is processed. It would be great if the Website was...

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Cheryl Petersen

Capetown

3 years ago

Дата на покупка: 01/10/2021

Какво каза Cheryl Petersen за Afritrails:

Very interactive

All questions were answered within a day I needed to book another hiker which was done with no problem

Отзиви за продукти

Доверен клиент

3 years ago

Дата на покупка: 25/10/2021

Trail beautiful, trail organisers need to do maintenance

The trail was fairly poorly marked, there was a fire 4 months ago and the markings have not been replaced, at the second day river crossing the markings were unclear. The bathrooms and huts were...

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Доверен клиент

3 years ago

Дата на покупка: 07/08/2021

Great digital detox weekend

Отзиви за продукти

Доверен клиент

3 years ago

Дата на покупка: 01/10/2021

I thought they were very helpful- it is so difficult to get into this trail so was appreciative of the quick response time.

Georgina Herbert

3 years ago

Дата на покупка: 06/10/2021

Какво каза Georgina Herbert за Afritrails:

I am unsure who I have been dealing with at AfriTrails, whether it is one person or many people, because they just sign off as "AfriTrails Team". But their response time is slow, which caused me to...

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Afritrails Customer Service Team

Afritrails

3 years ago

Hi Georgina, Thank you for your feedback, it is very useful. We have noted the above and will be discussing these issues with our customer service team in order to improve our service. Thank you again:)

Alby Fleur

Humansdorp

3 years ago

Дата на покупка: 07/10/2021

Какво каза Alby Fleur за Afritrails:

No response at either of the telephone numbers given under contact details? I am sure it would be a lot easier to help sort out my issue if I could speak directly to the person assisting me. Instead...

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Afritrails Customer Service Team

Afritrails

3 years ago

Hi Alby,Thank you for your feedback, it is very useful.We had issues with our phone lines last week and have put in measure to make sure this doesn't happen in future.Thank you again:)

Доверен клиент

3 years ago

Дата на покупка: 23/08/2021

Great service. Few small additions to make.

Responded quickly via email and everything went to plan except the parking situation at the start of our hike wasn't what we had expected as it wasnt 100 percent safe. The start of the hike was also...

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Доверен клиент

3 years ago

Дата на покупка: 13/09/2021

While the consultant was professiinal and replied within 24hours with an anonymous email, I prefer being able to liaise with someone and especially call them for a quick reply and decision. What took...

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Относно Afritrails

Afritrails is a real-time booking platform and aggregator of hiking trails, providing access to some of the most beautiful and untouched areas of Southern Africa.

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+27823508442

5 Acacia Street, Wendywood, Sandton, Free State, 2090, South Africa