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Thank you for the positive review

Thank you for the positive review

We’re sorry to hear about your experience and appreciate your feedback. According to our records, a slightly ripe plantain was sent to ensure it remained in good condition during transit, preventing spoilage upon arrival. To assist you further, we kindly request that you send a picture of the items received to websupport@adesfoods.com so we can review the issue and resolve it accordingly. Thank you for bringing this to our attention—we’re here to help.

Thank you for the positive review and we promise to always serve you better.

We always make sure we always do better than the last time. Thank you.

Dear Customer, Thank you for sharing your feedback. We apologize for the inconvenience you experienced during your first order with us. We understand how disappointing it can be when items listed as available on our website are later found to be out of stock. Please know that we are working to improve our stock management system to ensure the website reflects real-time availability. Regarding your order for the Tilda Fragrant Jasmine Rice, we acknowledge your concern and appreciate your suggestion about offering equivalent alternatives. Your feedback is valuable, and we are using it to enhance our customer experience. Thank you for giving us the opportunity to serve you, and we hope to provide a much better experience in the future. Kind regards, Ades Foods Team

Thank you for the positive review

We are glad you had a great experience with us.