Hello,
As a member service organization, we appreciate you taking the time to share your insights with us, as your feedback is incredibly valuable. We are sorry to hear, based on your rating, that your experience was not what you had hoped or expected. We will pass this information on to the property.
In the future, we'd love the opportunity to have one of our expert Travel Advisors assist you with finding the right hotel for you.
Sincerely,
Marcia