Designers Guild Reviews

Dear Customer, Thank you for taking the time to share your feedback regarding our service, we're glad to hear that you found it quick & efficient! We look forward to serving you again in the same manner. Kind Regards, Misba

Dear Customer, Thank you for taking the time to share your feedback with us. We're glad to hear that you found the throw lovely and understand your concerns regarding sizes. The throw is hand printed so we only have certain sizes available. Regarding the returns process, as per our email exchange, we understand that there were issues with your printer. We're happy that we promptly provided you with an alternative solution and we hope that your printer is now in working order. If you ever encounter technical difficulties or need assistance with your account in the future, please do not hesitate to reach out to us via email or live chat. Our team is here to help and can provide IT advice to ensure a smoother experience. Additionally, if you prefer shopping in person, we invite you to visit our flagship stores, where our dedicated staff will be more than happy to assist you. We hope to have the opportunity to serve you again in the future.

Dear Customer, Thank you so much for your kind words. It's lovely to hear such positive feedback about our sheets. Enjoy your new purchase! Kind Regards, Misba

Dear Jane, Thank you so much for taking the time to share your feedback with us. We're thrilled to hear that you had a positive experience at our Marylebone shop. Regarding the issue you raised about a product, we recall our email conversation where you had some concerns. After inspecting the product, we found that what you noticed was a natural occurrence. Nevertheless, as we're committed to providing excellent service, we took the extra step of arranging for a replacement to be thoroughly checked at our office. We also provided a returns label and offered to arrange a collection for your convenience. In the end, you decided to keep the original product as you were busy at the time. Our main goal is to make sure you are completely satisfied, we do try to accommodate the needs of our customers. We truly hope we'll have the chance to serve you even better in the future! Kind Regards, Misba