Fantastic fast service, received item next day.
Very well securely packaged.
產品評價
交易日期： 11/11/2025
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可信賴顧客
Feefo 驗證
6 months ago
I received the best customer service from the team at Universal. This is the second time I have fitted a house out with fans from there and I won’t look anywhere else. I have recommended them to all...
I called and spoke to Peter who was just brilliant.
Peter answered all my questions and went above & beyond with his customer service.
It was a pleasure not only with Peter's customer service and...
Customer service support was found to be knowledgeable and extensive, and helped to identify the cause of the unit’s self protection run on.
Was able to relay the the return to normal running once...
Thank you for your feedback, and we're sorry to hear you're experiencing issues with the dimming function of the Calibo CloudFan LED light. We completely understand your frustration, especially after investing in a product with high expectations.
We’d like to assure you that we're here to help resolve this. We’d be happy to assist you with some quick troubleshooting steps if you like. Of course if the issue persists, rest assured the fan is covered under the manufacturer’s warranty, which provides an optional in-home warranty service that saves you the time and money of having to call your electrician back out, should the fan require replacing or replacement parts. Alternatively, we’re also happy to assist you directly so please feel free to reach out via the following link: https://universalfans.com.au/contact-us/.
