Universal Fans 評論

Thanks for your feedback and we’re sorry to hear of this issue. The good news is you have an optional manufacturer in home warranty where an electrician can attend and resolve for you. Or you can liaise with us directly so we can help by contacting us at https://universalfans.com.au/contact-us/ if you have not yet done so. We’re of course very happy to hear the fan is good and that you were very happy with our service.

Thanks for your feedback and we’re sorry to hear you encountered some issues with this unit. It’s one of our entry level exhaust fans at an affordable price point and provides an airflow up to 240 m3/hr. It also offers an in-home warranty through the manufacturer, for any issues encountered during warranty which it sounds like you may have accessed once. It’s very unusual that yours has failed a few times and if you’d like us to try and assist, please contact us https://universalfans.com.au/contact-us/ and we’d be more than happy to.

Thanks for your feedback. This fan is an inline fan and does not come with a backdraft shutter as advertised. We do offer assistance prior to purchase via chat, email and phone for any specific queries to ensure you are purchasing what’s right for your purpose. This includes any questions around installation which we can source from you from the manufacturer (if not listed), so you know what to expect when setting it up. Of course, we’re also happy to help if you’re seeking something different and more suitable for your environment so please let us know.