They quoted me $300 then charged me $400, they did not care that i was overcharged. I would never buy from them again. Buy from Fanonline instead
Customer Service
Universal Fans
8 years ago
Hi Dale, we appreciate you taking the time to submit a review and are sorry to hear that you are unhappy with our service. The fan model in the original quote actually differs from the one purchased. The one purchased had an integrated LED light and was a different colour which would account for the price difference. The original quote therefore, cannot be applied if the product and quantity is changed at the point of sale. On the other hand, we are pleased to hear that you are overall happy with the performance of the fans.
產品評價
交易日期： 20/11/2017
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IP
Integrated Packaging
Feefo 驗證
8 years ago
Integrated Packaging說了有關 Universal Fans:
Excellent communication and good experience with the Universal Fan to advice the customer requirements
Communication regarding queries about product was timely and infomative. Prices were competitive and interstate delivery service was fast and efficient. Have been running the fans for a few weeks now...
I was after some detailed information regarding the fans we were reviewing, to which the team were very helpful.
I was given some alternatives, feedback, and once a decision was made it was quick...
I had a very positive experience when dealing with the order and also with the delivery. Joel who attended to me was very helpful and the delivery was the fastest I have ever experienced. It took...
