Great company and great sta! especially Peter Pan . Very helpful and advised
me to buy this fan. Started buying one and ended up buying a total of 9
identical fans.
Thank you so much Peter Pan.
產品評價
交易日期： 07/03/2025
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Feefo 驗證
1 year ago
online ordering is quit easy. I made a mistake and emailed them straight away. The order was immediately adjusted and they emailed me back to let me know. order delivered very fast.
Purchased my two fans online. Super easy to navigate and purchase. Reviews and ratings of each product helped me decide on the style of fan to purchase.
Great company and great staff especially Peter Pan . Very helpful and advised me to buy this fan. Started buying one and ended up buying a total of 9 identical fans.
Thank you so much Peter Pan.
Email Support refuse to answer a question I had, they just want me to lodge a warranty claim and send it back… like I hadn’t just paid a king’s ransom to have the ****** thing installed.
Product
Universal Fans
1 year ago
Thank you for sharing your feedback, and we're sorry to hear about your frustration. We’ve checked our email records and couldn’t find any communication from you. It’s possible that you may have received an automated response, which is meant to provide your options for warranty assistance, should you choose to go down a particular route. However, we want to assure you that we’ve already reached out to Fanco on your behalf, and they will be in touch directly to assist you further. We understand how important this matter is to you, and we’re committed to helping resolve it as quickly as possible. If you need anything else, please don’t hesitate to let us know.
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Product
Universal Fans
1 year ago
Thank you for your feedback. We're sorry to hear that you're having trouble with the light on your Fanco Eco Style DC Ceiling Fan. We understand how frustrating it can be, especially after paying extra for the light feature. We’ve already requested that Fanco reach out to you to help resolve the issue so you can enjoy the fan in its full capacity. We appreciate your patience and hope to get this sorted for you soon.
