Mainland Aggregates Ltd 評論

Thank you for your review. We're pleased to hear you were happy with most aspects of your experience. I’m sorry to hear that the delivery method did not meet your expectations. Unfortunately, it's not possible to offer a competitive price using alternative delivery methods. For example, a HIAB delivery to your location for a single bag would cost in excess of £500.00. Based on our experience, a nationwide HIAB delivery service isn't something most customers are willing to pay for. We appreciate your understanding and thank you again for your feedback.

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our staff and that your delivery was quick. Your feedback truly means a lot to us, and we look forward to serving you again soon!

Thank you for taking the time to leave your review. It’s unfortunate that you have chosen to leave feedback in this way. As clearly stated at checkout, our delivery window was provided in advance. Additionally, we made several attempts to contact you both the evening before and the morning of the delivery to keep you fully informed. We were not made aware that early delivery would be an issue. It’s quite unusual to receive a complaint for delivering ahead of schedule — but as they say, you can’t please everyone!

Thank you very much for your feedback! We’re delighted to hear that you were happy. Your satisfaction is very important to us, and we look forward to serving you again in the future.

Thank you very much for your wonderful feedback! We’re delighted to hear that you were happy with our customer service, prompt responses, and speedy delivery. Your satisfaction is very important to us, and we look forward to serving you again in the future.

Thank you for your feedback. We would like to clarify that our delivery terms are clearly outlined prior to checkout, including the specific restriction against delivering onto gravel surfaces. Despite this, the order was placed without any contact to discuss potential access issues. Following your order, an additional confirmation email was sent reiterating our delivery requirements, which again received no response or inquiry regarding site suitability. Upon arrival, our driver was asked to proceed with a delivery that was physically unfeasible due to the gravel surface—something clearly stated in our terms. Furthermore, the alternative suggestion to park an 18-tonne vehicle on a small concrete pad was deemed unsafe, as it posed a significant risk of damage to your property. We remain committed to delivering safely and in accordance with the terms provided to all customers.

Thank you for your excellent feedback. We are glad all was well with your order and hope you will recommend us.

Thank you for your kind words! We're so glad to hear you're very happy with your experience. If there's anything more we can do for you, please don't hesitate to reach out—we’re always here to help.

Thank you for taking the time to review. We are glad you found our service to be excellent and hope you will use us again.