Jolliman 評論

Dear valued customer , Thank you so much for your 5-star review, We’re delighted to hear everything went smoothly and your order was delivered just as promised. We really appreciate your support and look forward to serving you again soon. Kind regards, Jolliman Care Team

Dear Customer, Thank you so much for your kind words, We’re delighted to hear you found our service excellent and that ordering on our website was smooth and problem-free , That’s exactly what we aim for. We really appreciate your support and look forward to serving you again soon. Kind Regards Jolliman Care Team

Dear Valued customer, Thank you for taking the time to share your experience, we’re truly sorry for the inconvenience you faced. Receiving an item with a fault and then having a frustrating return experience is not what we want for our customers, and we completely understand your disappointment. Just to clarify, when a refund is processed, it can take up to 14 working days to appear back in your bank account, depending on your payment provider. I can see that your refund was issued on the 30th of June, so it reached you a few days earlier than expected, but we’re sorry for any confusion or worry caused in the meantime. Regarding the return postage, if an item is faulty, you absolutely should not be out of pocket — we’re very sorry this wasn’t handled correctly. Please reach out to us on 0303 031 0320 , and we’ll make sure this is resolved for you. Thank you again for your feedback , it really does help us improve. We hope you’ll give us the chance to restore your confidence in us in the future. Kind Regards Jolliman Care Team