Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Pure Collection 点评 | https://www.feefo.com/reviews/www-purecollection-com 的客户服务点评 | Feefo

显示全部12,121条点评

Deborah

6 days ago

购买日期：03/07/2025

Deborah 就 Pure Collection 说了什么:

Poor service on this occasion

Not goo do this occasion…as item not delivered and took me ages on the phone. No voucher yet received.

WoolOvers CS

Pure Collection

6 days ago

Good morning Deborah, Thank you for your review, we are sorry for the issue with your order, I have spoken with my Team leader today, we will be sending you this voucher by email, you should receive this by the end of today, please check your spam/junk folder as this may go there, this will come from a Woolovers email address, as Woolovers own Pure Collection, we are sorry for the delay and inconvenience, and we hope we can assist you again soon. Kind regards, Jason. Customer services.

产品评价

受信赖的顾客

8 days ago

购买日期：03/07/2025

Delivered promptly. Cardigan fitted description.

WoolOvers CS

Pure Collection

8 days ago

Good Morning We are so grateful for your review. Thank you for sharing your thoughts with us and we look forward to assisting you in the future. Kind regards Jackie Customer Services

产品评价

受信赖的顾客

9 days ago

购买日期：02/07/2025

Good, no problems

WoolOvers CS

Pure Collection

9 days ago

Good afternoon, Thank you for your 4-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

产品评价

受信赖的顾客

9 days ago

购买日期：02/07/2025

Purchase

First class

WoolOvers CS

Pure Collection

9 days ago

Good afternoon, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Joanna

Sussex

11 days ago

购买日期：30/06/2025

Joanna 就 Pure Collection 说了什么:

Good from Pure but delivery by Evri poor

Good but Evri are hopeless!

WoolOvers CS

Pure Collection

11 days ago

Good afternoon Joanna, Thank you for your 4-star review, we are sorry for the issue with evri, we hope we can assist you again soon. Kind regards, Jason. Customer services.

产品评价

Joyce

Lancaster

13 days ago

购买日期：03/07/2025

Joyce 就 Pure Collection 说了什么:

Well packed . *** the first time I have ever sent anything back to Pure.

WoolOvers CS

Pure Collection

13 days ago

Good morning Joyce, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

产品评价

Vikky

14 days ago

购买日期：12/06/2025

Vikky 就 Pure Collection 说了什么:

Excellent service.

As expected the service from Pure is very good. The fact I cant remember any details is the very best sign, I chose, I ordered , it arrived and I'm wearing it! That's 'Service'.

WoolOvers CS

Pure Collection

14 days ago

Good afternoon Vikky, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

产品评价

Marnie

London

15 days ago

购买日期：21/05/2025

Marnie 就 Pure Collection 说了什么:

Excellent service

Good prompt delivery, exchanges and refunds. And helpful on the phone too

WoolOvers CS

Pure Collection

15 days ago

Good evening Marnie, Thank you for your positive feedback, we appreciate the time taken to leave a review. Kind regards, Clare

产品评价

Eileen

Guildford

15 days ago

购买日期：03/07/2025

Eileen 就 Pure Collection 说了什么:

Good quality purchase

Very efficient Good telephone as well

WoolOvers CS

Pure Collection

15 days ago

Good afternoon Eileen, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

产品评价

受信赖的顾客

15 days ago

购买日期：03/07/2025

Good service

Reasonably quick and sent in thick paper -easy to recycle.

WoolOvers CS

Pure Collection

15 days ago

Good afternoon, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

产品评价

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关于Pure Collection

Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world. As a company, we work exclusively with our goat herders to ensure superb quality at a price that’s fair and right. Cashmere has always remained at the heart of everything we do as we were the first brand to achieve 100% sustainable cashmere production.

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RH15 9NB

Woolovers House, Victoria Gardens, Burgess Hill, West Sussex, RH15 9NB, United Kingdom

Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

什么是 Trusted Service Awards

为什么 Feefo 的评价是值得信赖的？

了解有关 Feefo 的更多信息

Pure Collection 点评

Cotton Linen Printed Sweater该产^品的更^多点^评 (7)浏览产品网站I ordered this sweater and pair of men’s socks…but when parcel arrived, there was no sweater, despite a receipt saying both items were in package. After several phone calls and a lot of hassle, I was...阅读全部

Cashmere Cropped Cardigan该产^品的更^多点^评 (120)浏览产品网站

Linen V Neck Short Sleeve T-Shirt该产^品的更^多点^评 (30)浏览产品网站Very cool and comfortable to wear

Cotton Linen Lacy Stitch Top该产^品的更^多点^评 (1)浏览产品网站Lovely but have not worn it yet

Cashmere Colourblock Roll Neck该产^品的更^多点^评 (4)浏览产品网站Fits well and is "different" with the Colourblock. Good combination of colours

Belgrave Straight Leg Jean该产^品的更^多点^评 (35)浏览产品网站Size 16 Waist was perfect but the legs seemed to be too wide at the thigh part which made them too big . Good quality was expected for the price and they were good quality.

Merino Cashmere Fan Stitch Sweater该产^品的更^多点^评 (3)浏览产品网站Excellent quality and perfect size .

Super Soft Cotton T Shirt该产^品的更^多点^评 (22)浏览产品网站The cotton is indeed super soft. It is a very good casual every day T Shirt, I chose the orange which is slightly muted which is what I was hoping for. The longer sleeve is good.

Cotton Wool Blend Milano Jacket该产^品的更^多点^评 (12)浏览产品网站LOVE this jacket! The perfect jacket for Spring, when you don't know how cold it's going to be outside. I loved the style and cut so much, I ordered the blue AND the pink. The boxy shape really suits...阅读全部

Cotton Wool Blend Milano Jacket该产^品的更^多点^评 (12)浏览产品网站

Cotton Shirt该产^品的更^多点^评 (193)浏览产品网站Lovely shirts – crisp, cool cotton. I bought the blue wide stripe and the blue leaf print. Large size – I like them loose. They look great on, and the sleeves are perfect for my long arms. Washing...阅读全部

Cotton Shirt该产^品的更^多点^评 (193)浏览产品网站

Premium Cotton Trouser该产^品的更^多点^评 (88)浏览产品网站This is the 2nd pair Pure lie this that I bought. Perfect fit Wash well Very versatile

Cotton Short Sleeve Crochet Trim Cardigan该产^品的更^多点^评 (6)浏览产品网站Great colour- a slightly creamy leaf green. The size 8 is slightly too big for me. But I am living with it as the colour matches 2 other items I own which have a green trim. The only criticism I...阅读全部

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？