Send what people ordered in correct boxes. I received the AI robot dog in two boxes. First box had the second brown box with item wrapped in plastic container. No original box. As if it was a...
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Beth Czerwonka
Scientifics Direct Inc
2 years ago
Hello,
I wanted to express my sincere gratitude for your feedback and for allowing us the opportunity to address and resolve the issue you encountered with your recent purchase.
We truly apologize for the oversight regarding the original packaging of the product. Your satisfaction is paramount to us, and it's regrettable that we didn't meet your expectations in this aspect. However, I'm glad to hear that the partial refund provided was able to meet your satisfaction.
Please accept our heartfelt apologies once again for any inconvenience caused. Your experience matters to us, and we are committed to improving our processes to ensure a better service for you and all our customers.
Sincerely,
Beth C.
Customer Service Manager
产品评价
购买日期:15/11/2023
0
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EM
Ellene Murphy
2 years ago
Ellene Murphy 就 Scientifics Direct Inc 说了什么:
Easy to order online ,quick service and Mr Chill is amazing
Tyler Jones
Scientifics Direct Inc
2 years ago
That is great to hear! Enjoy your Mr. Chill!
产品评价
Tyler Jones
Scientifics Direct Inc
2 years ago
Hopefully that's a good thing! Please let us know if there is anything you need help with.
购买日期:17/11/2023
1
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BR
Braylon Richardson
2 years ago
Braylon Richardson 就 Scientifics Direct Inc 说了什么:
Great service
Tyler Jones
Scientifics Direct Inc
2 years ago
Thank you so much for the kind words! We appreciate it.
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Tyler Jones
Scientifics Direct Inc
2 years ago
All things we love to hear!
Tyler Jones
Scientifics Direct Inc
2 years ago
Thank you for the kind words.
Tyler Jones
Scientifics Direct Inc
2 years ago
Please let us know if you need help with anything!
Scientifics Direct and their product partners have always provided excellent customer support for me. From their quick shipping to a problem with a part in the shipment, they've always been there for...
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Tyler Jones
Scientifics Direct Inc
2 years ago
Thank you so much for being our customer! We appreciate it. Please let us know if you have any questions.
产品评价
Tyler Jones
Scientifics Direct Inc
2 years ago
We believe hobbies and interest have no age limit! We're so glad you love your order!
购买日期:16/11/2023
0
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BB
Blaine Bos
2 years ago
Blaine Bos 就 Scientifics Direct Inc 说了什么:
Quick delivery. The kit was easy to assemble and worked perfectly.
Tyler Jones
Scientifics Direct Inc
2 years ago
We take pride in our amazing shipping speeds! Thank you for taking the time out to leave this great feedback.
Scientifics Direst has some unique and interesting items, at reasonable prices that, when ordered, are well-packed and promptly shipped. Keep up the good work and great selections, SD Folks.
Tyler Jones
Scientifics Direct Inc
2 years ago
Thank you so much for being our customer! We appreciate your feedback and the kind words.