Javron was helpful, polite and resourceful. He was not pushy and that is the reason I decided to give DirectAsia insurance a chance. It is the frontliner like Javron that make or break a company....
Customer felt intimidated by excessive verification (5 questions)
My experience in purchasing travel insurance was not easy. The system prompted me about my postal code. My guess was right. I have moved to a new place and was informed of my new address. Somehow,...