Put the power in your fingertips with verified customer reviews and insights, allowing you to improve your products and customer experiences.

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Collect reviews by invitation from verified customers

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Listen and learn from high-quality feedback

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Access insights to help you make the right decisions

Reviews matter. Verified reviews matter more.

Get the omnibus of your customer insights

Data is the spice of business success. That’s why we provide you with all the insights and analytics tools you need to seize new opportunities and seek room for improvement. With verified reviews, you get an access-all-areas pass to your customer journey. So, you can make the best, informed decisions.

We serve up the gourmet of custom solutions. From syndicating reviews or displaying the right feedback at key points on your website, to boosting day-one reviews - we’ve got a feature to build trust with your customers from the start.

Flawless Customer Acquisition

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There’s no tool more powerful for retaining customers than a listening ear. Ask for opinions and gain feedback on any question on any channels. Or use prompts to gain feedback at moments in your customer’s journey, from check-in to post-holiday buzz. Whatever your business, make your customers feel heard.

Enhanced Customer Retention

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Get easy-to-measure satisfaction, sentiment, and theme analytics with AI-powered reporting. With globally recognised customer experience metrics such as Net Promoter® Score (NPS) and Customer Effort Score (CES), our custom solutions will help you automate and revolutionise your processes.&nbsp;

Panoramic Customer Insights

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If you want a demo of how Feefo could work for you, or discuss our solutions and opportunities further, get in touch and one of our friendly team will be happy to answer any queries.

Consumer insights unlocked with Feefo

Consumer insights unlocked with Feefo

Consumer insights unlocked with Feefo

Want to find out more about Feefo?