Thank you for your feedback. When you first reached out regarding your lamp’s performance, our customer service team provided guidance to ensure the correct operating conditions were met, taking your concerns into account. We understand that you preferred not to purchase the recommended tealights.
For the best performance, we recommend using Mathmos tealights. We’re pleased to confirm that they are now back in stock and available for purchase on our website and are included in the 30% extras discount.
Additionally, in response to customer feedback, we updated our design several years ago to include the Mathmos logo on the bottle. If you need any further assistance, please don’t hesitate to contact us.
