Good quality product, nicely packaged, good delivery service.
Wolf & Badger
Wolf & Badger
11 years ago
Woohoo. Really pleased to hear this great feedback from you. Hope to see you back at Wolf & Badger soon. Enjoy the wallet!
Kind regards, Wolf & Badger.
Everything went as it should, which tends to be an increasingly rare experience these days. I ordered one of the Scotish faux fur throws, and was, and continue to be, thrilled with it. Quick,...
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Wolf & Badger
Wolf & Badger
11 years ago
Thank you for such lovely feedback. We're so glad you're enjoying the throw, we'll let the designer know! Wishing you a lovely Easter weekend, George.
Not updated quick enough when the product would be arriving
Wolf & Badger
Wolf & Badger
11 years ago
Sorry to hear you weren't updated quick enough on the delivery date; I've passed this comment back to our development team, and we're now looking at new solutions to provide more timely shipment updates via the site and over email. Thanks for taking the time to leave such valuable feedback.
Kind regards, Wolf & Badger.
Excellent customer service when an item had to be returned.
Wolf & Badger
Wolf & Badger
11 years ago
Thanks for the lovely feedback. We'll pass your positive comments on the belt back to the designer at Tyler & Tyler. See you back at Wolf & Badger soon we hope!
Kind regards, Wolf & Badger.
Thank you for the lovely feedback. We're always adding new collections, so check back with us soon for even more new designers!
Kind regards, Wolf & Badger.
Item very different to photo,no paperwork in parcel,did not answer emails-will never order again
Wolf & Badger
Wolf & Badger
11 years ago
So sorry to hear of these problems. First of all, apologies that emails weren't answered quick enough over the weekend, we're actually now putting procedures in place to improve response times on Saturdays and Sundays and feedback like this is invaluable. I understand my colleague has now arranged a collection of the item and the refund has been processed. Regarding the photos, I've fed this back to the designer so that we can hopefully get those improved for the future!
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
