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Omdömen för Pure Collection | Kundtjänstomdömen för https://www.feefo.com/reviews/www-purecollection-com | Feefo

Visar alla 12,121 omdömen

Deborah

3 days ago

Köpdatum: 03/07/2025

Vad Deborah sa om Pure Collection:

Poor service on this occasion

Not goo do this occasion…as item not delivered and took me ages on the phone. No voucher yet received.

WoolOvers CS

Pure Collection

3 days ago

Good morning Deborah, Thank you for your review, we are sorry for the issue with your order, I have spoken with my Team leader today, we will be sending you this voucher by email, you should receive this by the end of today, please check your spam/junk folder as this may go there, this will come from a Woolovers email address, as Woolovers own Pure Collection, we are sorry for the delay and inconvenience, and we hope we can assist you again soon. Kind regards, Jason. Customer services.

Produktomdömen

Betrodd kund

6 days ago

Köpdatum: 03/07/2025

Delivered promptly. Cardigan fitted description.

WoolOvers CS

Pure Collection

5 days ago

Good Morning We are so grateful for your review. Thank you for sharing your thoughts with us and we look forward to assisting you in the future. Kind regards Jackie Customer Services

Produktomdömen

Betrodd kund

7 days ago

Köpdatum: 02/07/2025

Good, no problems

WoolOvers CS

Pure Collection

7 days ago

Good afternoon, Thank you for your 4-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Produktomdömen

Betrodd kund

7 days ago

Köpdatum: 02/07/2025

Purchase

First class

WoolOvers CS

Pure Collection

7 days ago

Good afternoon, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Joanna

Sussex

9 days ago

Köpdatum: 30/06/2025

Vad Joanna sa om Pure Collection:

Good from Pure but delivery by Evri poor

Good but Evri are hopeless!

WoolOvers CS

Pure Collection

9 days ago

Good afternoon Joanna, Thank you for your 4-star review, we are sorry for the issue with evri, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Produktomdömen

Joyce

Lancaster

11 days ago

Köpdatum: 03/07/2025

Vad Joyce sa om Pure Collection:

Well packed . *** the first time I have ever sent anything back to Pure.

WoolOvers CS

Pure Collection

11 days ago

Good morning Joyce, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Produktomdömen

Vikky

12 days ago

Köpdatum: 12/06/2025

Vad Vikky sa om Pure Collection:

Excellent service.

As expected the service from Pure is very good. The fact I cant remember any details is the very best sign, I chose, I ordered , it arrived and I'm wearing it! That's 'Service'.

WoolOvers CS

Pure Collection

12 days ago

Good afternoon Vikky, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Produktomdömen

Marnie

London

12 days ago

Köpdatum: 21/05/2025

Vad Marnie sa om Pure Collection:

Excellent service

Good prompt delivery, exchanges and refunds. And helpful on the phone too

WoolOvers CS

Pure Collection

12 days ago

Good evening Marnie, Thank you for your positive feedback, we appreciate the time taken to leave a review. Kind regards, Clare

Produktomdömen

Eileen

Guildford

13 days ago

Köpdatum: 03/07/2025

Vad Eileen sa om Pure Collection:

Good quality purchase

Very efficient Good telephone as well

WoolOvers CS

Pure Collection

13 days ago

Good afternoon Eileen, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Produktomdömen

Betrodd kund

13 days ago

Köpdatum: 03/07/2025

Good service

Reasonably quick and sent in thick paper -easy to recycle.

WoolOvers CS

Pure Collection

13 days ago

Good afternoon, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Produktomdömen

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Om Pure Collection

Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world. As a company, we work exclusively with our goat herders to ensure superb quality at a price that’s fair and right. Cashmere has always remained at the heart of everything we do as we were the first brand to achieve 100% sustainable cashmere production.

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RH15 9NB

Woolovers House, Victoria Gardens, Burgess Hill, West Sussex, RH15 9NB, United Kingdom

Feefo Trusted Service Awards

Våra oberoende utmärkelser uppmärksammar de varumärken som är bäst på kundservice. Vinnarna utses baserat på de betyg de får från sina kunder.

Vad är Trusted Service Awards?

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Pure Collection Omdömen

Cotton Linen Printed SweaterFler omdömen om denna produkt (7)Visa produktwebbplatsI ordered this sweater and pair of men’s socks…but when parcel arrived, there was no sweater, despite a receipt saying both items were in package. After several phone calls and a lot of hassle, I was...Läs alla

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Linen V Neck Short Sleeve T-ShirtFler omdömen om denna produkt (30)Visa produktwebbplatsVery cool and comfortable to wear

Cotton Linen Lacy Stitch TopFler omdömen om denna produkt (1)Visa produktwebbplatsLovely but have not worn it yet

Cashmere Colourblock Roll NeckFler omdömen om denna produkt (4)Visa produktwebbplatsFits well and is "different" with the Colourblock. Good combination of colours

Belgrave Straight Leg JeanFler omdömen om denna produkt (35)Visa produktwebbplatsSize 16 Waist was perfect but the legs seemed to be too wide at the thigh part which made them too big . Good quality was expected for the price and they were good quality.

Merino Cashmere Fan Stitch SweaterFler omdömen om denna produkt (3)Visa produktwebbplatsExcellent quality and perfect size .

Super Soft Cotton T ShirtFler omdömen om denna produkt (22)Visa produktwebbplatsThe cotton is indeed super soft. It is a very good casual every day T Shirt, I chose the orange which is slightly muted which is what I was hoping for. The longer sleeve is good.

Cotton Wool Blend Milano JacketFler omdömen om denna produkt (12)Visa produktwebbplatsLOVE this jacket! The perfect jacket for Spring, when you don't know how cold it's going to be outside. I loved the style and cut so much, I ordered the blue AND the pink. The boxy shape really suits...Läs alla

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Cotton ShirtFler omdömen om denna produkt (193)Visa produktwebbplatsLovely shirts – crisp, cool cotton. I bought the blue wide stripe and the blue leaf print. Large size – I like them loose. They look great on, and the sleeves are perfect for my long arms. Washing...Läs alla

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Premium Cotton TrouserFler omdömen om denna produkt (88)Visa produktwebbplatsThis is the 2nd pair Pure lie this that I bought. Perfect fit Wash well Very versatile

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