Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

Vem kan lämna ett Feefo-omdöme?

Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

Hur verifierar vi omdömen?

Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.

Hur hanterar vi falska omdömen?

Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

Hive Recensioner

Visar alla 30,672 omdömen

Betrodd kund

Feefo-verifierat

8 months ago

The genre I was after was available, and delivered efficiently

There was an a large amount of literature to choose from; so what I required was catered for. I received my order much quicker than I expected ; which was great .

Serena Nye

Hive

8 months ago

We will share your lovely feedback with our team, thank you! Enjoy your purchase and we welcome you back soon :-)

Köpdatum: 07/01/2026

Betrodd kund

Feefo-verifierat

8 months ago

The Bookshop in your house

Always good service from start to finish. Good to know that I can support a local bookseller without leaving my armchair!

Serena Nye

Hive

8 months ago

Thanks for your wonderful feedback. We are glad you share our love for bookshops! Enjoy your purchase.

Köpdatum: 07/01/2026

Betrodd kund

Feefo-verifierat

8 months ago

Well delivered

Fair price. Book arrived suitably packaged and on time. Delivered by Royal Mail who are always reliable unlike several other carriers.

Serena Nye

Hive

8 months ago

Thank you for your 5 star feedback. We take huge pride in our service from start to finish. We welcome you back to Hive soon :-)

Köpdatum: 07/01/2026

Betrodd kund

Feefo-verifierat

8 months ago

Great service

If I can use Hive for buying books I always will. The books I ordered arrived in good time and condition. Happy to support a local bookshop by using Hive

Serena Nye

Hive

8 months ago

Thanks for your wonderful feedback. We are glad you share our love for bookshops! Enjoy your purchase :-)

Köpdatum: 07/01/2026

Betrodd kund

Feefo-verifierat

8 months ago

Serena Nye

Hive

8 months ago

Thank you for your feedback. We hope you choose to shop with Hive again soon!

Köpdatum: 07/01/2026

Betrodd kund

Feefo-verifierat

8 months ago

Easy to navigate. Excellent service.

Serena Nye

Hive

8 months ago

Thank you for your 5 star feedback. We take huge pride in our service from start to finish. We welcome you back to Hive soon :-)

Köpdatum: 26/12/2025

Betrodd kund

Feefo-verifierat

9 months ago

Serena Nye

Hive

8 months ago

Thank you for your feedback. We hope you choose to shop with Hive again soon!

Köpdatum: 05/01/2026

Betrodd kund

Feefo-verifierat

9 months ago

Reliable and useful

It was very helpful for finding the book I couldn't find elsewhere. The price was reasonable and it came quickly

Serena Nye

Hive

8 months ago

Thank you for your 5 star feedback. We take huge pride in our service from start to finish. Enjoy and we welcome you back to Hive soon :-)

Köpdatum: 05/01/2026

Betrodd kund

Feefo-verifierat

9 months ago

Always speedy delivery and books arrive in good condition. Great to be able to support local book shops too.

Serena Nye

Hive

8 months ago

Thanks for your wonderful feedback. We are glad you share our love for bookshops! Enjoy your purchase :-)

Köpdatum: 04/01/2026

Betrodd kund

Feefo-verifierat

9 months ago

Love Hive. My go to for book ordering. Fast, carefully packaged and high quality books.

Serena Nye

Hive

8 months ago

We take huge pride in our service from start to finish, so thanks for your wonderful feedback. We hope you enjoy your purchase :-)

Köpdatum: 04/01/2026

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Feefo Trusted Service Awards

Våra oberoende utmärkelser uppmärksammar de varumärken som är bäst på kundservice. Vinnarna utses baserat på de betyg de får från sina kunder.

Vad är Trusted Service Awards?

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