Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Run4It Recenzie | Recenzie zákazníckeho servisu na https://www.feefo.com/reviews/run4it | Feefo

Zobrazujú sa všetky recenzie v počte 10,681

Karen Grant

7 years ago

Dátum zakúpenia: 18/04/2018

Čo povedal/-a Karen Grant o spoločnosti Run4It:

Quick despatch

Dôveryhodný zákazník

7 years ago

Dátum zakúpenia: 08/04/2018

I've received a request for feedback prior to actually receiving the product I ordered. Delivery was stated as 2-5 days and it has now been 9. Hence, so far, my experience is poor.

Kirsty

Run4It

7 years ago

Hi, thank you for your comments. I am sorry to hear that you received the request for feedback before receiving the order. During our email communication we discovered that your postcode had been entered incorrectly at checkout. This has led to the delay as Royal Mail have been unable to locate the address/postcode combination. The item has been returned to us and as soon as we receive this back we will post it out again with the correct postcode. Sorry for the inconvenience. Thanks, Kirsty - Online Customer Service Manager

Dôveryhodný zákazník

7 years ago

Following erroneous post code, the help is resolving from Kirsty was excellent and all issues were quickly resolved.

John

Edinburgh

7 years ago

Dátum zakúpenia: 15/04/2018

Čo povedal/-a John o spoločnosti Run4It:

Excellent service and very prompt delivery

Excellent service and very prompt delivery. Once again I cannot fault the customer service from Run4It and will always use them first for my running gear.

Kirsty

Run4It

7 years ago

Hi John, thank you for your review. I'm delighted to hear your positive comments about the service you received. I will pass your comments across to the team. Thanks, Kirsty - Online Customer Service Manager

Elizabeth Craig

7 years ago

Dátum zakúpenia: 10/04/2018

Čo povedal/-a Elizabeth Craig o spoločnosti Run4It:

New trainers

Called in to the Giffnock shop, the guy was great, absolutely no hassle very helpful will definitely be back. Great service x

Kirsty

Run4It

7 years ago

Hi Elizabeth, so happy to hear this. I will pass you comments across to the Giffnock team. Thanks, Kirsty - Online Customer Service Manager

Recenzie produktov

Gabriel McKeown

7 years ago

Dátum zakúpenia: 09/04/2018

Čo povedal/-a Gabriel McKeown o spoločnosti Run4It:

Good, would appriciate free postage

good. did everything i needed it to. free postage would have been nice

Kirsty

Run4It

7 years ago

Hi Gabriel, thank you for your feedback. We offer free shipping if the order total is over £60. Our Click and Collect option is also free. Thanks, Kirsty - Online Customer Service Manager

Recenzie produktov

Dôveryhodný zákazník

7 years ago

Dátum zakúpenia: 14/04/2018

Do not pay extra for next day delivery!!!!

Paid £5.95 for next day delivery (one working day) Placed order on Sat 8.50am, order received Tuesday 18.30 hours. Not impressed as website did suggest quicker delivery expectations. Had I been aware...

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Kirsty

Run4It

7 years ago

Hi, thank you for your comments and I am sorry to hear that you were not happy with the service you received. All of our product pages do state that our Next Working Day service is available between Monday to Thursday if the order is placed before 2pm. It also states that a Next Working Day order placed before 2pm on Friday won't be delivered until Monday as we do not work over the weekend. Sorry for the confusion. Thanks, Kirsty - Online Customer Service Manager

Recenzie produktov

Donna Stewart

Inverness

7 years ago

Dátum zakúpenia: 13/04/2018

Čo povedal/-a Donna Stewart o spoločnosti Run4It:

Great service

The staff are always very helpful and friendly(Inverness store)

Kirsty

Run4It

7 years ago

Hi Donna, thank you for your feedback. I will pass your comments across to the Inverness store. Thanks, Kirsty - Online Customer Service Manager

Recenzie produktov

Andrew Edwards

7 years ago

Dátum zakúpenia: 11/04/2018

Čo povedal/-a Andrew Edwards o spoločnosti Run4It:

Wonderful Service

Love Run4it. Professional service and advice. Use the Dundee store regularly but this time ordered from them on their website. Delivery arrived accurately and promptly. Thanks.

Recenzie produktov

Dôveryhodný zákazník

7 years ago

Dátum zakúpenia: 11/04/2018

Online Shopping

The staff at the stores are very knowledgeable, helpful, and do all they can to make you have a fab experience.

Recenzie produktov

Kirsty

Run4It

7 years ago

Hi, thank you for your comments. We have looked into this issue and you are correct. The socks are advertised as unisex on the front of the packaging but on the back they state they are mens. They are also advertised as anklets but they are in fact quarter socks. We are in contact with our Supplier regarding both of these issues so thank you for flagging this to us. Thanks, Kirsty - Online Customer Service Manager

Kirsty

Run4It

7 years ago

Hi, just an update on this. Our Supplier confirmed that these socks are unisex just incase some women prefer the darker colourways. The packaging stating that the socks are Mens is a packaging error. Thanks, Kirsty

P J Atkinson

7 years ago

Dátum zakúpenia: 08/04/2018

Čo povedal/-a P J Atkinson o spoločnosti Run4It:

Very easy to navigate and purchase

Recenzie produktov

Nedostali ste pozvánku zanechať recenziu?

O spoločnosti Run4It

Inspiring people to improve their fitness, health and wellbeing through running. Run4It is a specialist running retailer providing a wide range of running products including shoes, clothing and accessories, coupled with great customer service and advice, to help runners of all levels and interests improve their running experience.

Prečítať všetko

0344 824 8180

57 Bothwell Street, Glasgow, Lanarkshire, G2 6TS, United Kingdom

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na Run4It

Brooks Glycerin 15 Neutral Running Shoes - WomensĎalšie recenzie tohto produktu (3)Prezrieť internetové stránky o produkteFirst class service deserves 5 stars

Runderwear Men's Running BoxerĎalšie recenzie tohto produktu (6)Prezrieť internetové stránky o produkteflawless, woud recommend to anyone

Ronhill Everyday Short Sleeved Running T-Shirt - MensĎalšie recenzie tohto produktu (4)Prezrieť internetové stránky o produkteStandard running top. good weight, nice on skin. could do better in regards to the "wicking" of sweat, that's mostly my fault though

Brooks Vapor 4 Stability Women's Running ShoesĎalšie recenzie tohto produktu (10)Prezrieť internetové stránky o produkteAmazing trainers- great value for money

Salomon XA Lite Trail Running Shoes - WomensĎalšie recenzie tohto produktu (2)Prezrieť internetové stránky o produkteComfy and look good, let's hope they help with my trail runs.

Saucony Peregrine 7 Trail Running Shoes - MensĎalšie recenzie tohto produktu (3)Prezrieť internetové stránky o produkteUsed them only once so far. Fit perfect, and I like the shoes but will reserve judgement until I’ve run them in and seen how long they will last!

Nike Large Bottle Running Belt - WomensĎalšie recenzie tohto produktu (2)Prezrieť internetové stránky o produkteThis is a great bottle, secures tightly around your waist for a perfect fit, good sized pocket for your phone too.

Nike Large Bottle Running Belt - UnisexĎalšie recenzie tohto produktu (1)Prezrieť internetové stránky o produkteGood sized bottle, which fits perfectly around your waist, with a good sized pocket for your phone or other items.

Ronhill Stride Cargo Racer Split Running Shorts - MensĎalšie recenzie tohto produktu (2)Prezrieť internetové stránky o produkte

Ronhill Stride Racer Running Vest - MensĎalšie recenzie tohto produktu (2)Prezrieť internetové stránky o produkte

Elite Max Cushion No Show Tab Running Socks - UnisexĎalšie recenzie tohto produktu (5)Prezrieť internetové stránky o produkte

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?