Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о Your Co-op | Отзывы о службе поддержки клиентов для https://www.feefo.com/reviews/phone-co-op | Feefo

Просмотр всех 3,511 отзывов

Customer

Подтверждено Feefo

6 years ago

Что Customer сказал(-а) о Your Co-op:

Hard to contact in the weekend

An email to confirm after I phoned I like to addnternational calls as well. Also I am not even sure I will be still with the phone coop as another phone company is telling me that Ian there...

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The Phone Co-op

Your Co-op

6 years ago

Thank you for your feedback, our Customer Services team will get in touch with you directly soon

Дата покупки: 21/10/2019

Надежный клиент

Подтверждено Feefo

6 years ago

All it took was one straightforward, easy to understand, phone-call and I was invited to choose the option I felt best matched my needs. Paperwork followed confirming the new arrangement, and...

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The Phone Co-op

Your Co-op

6 years ago

Thank you for your wonderful review! We're delighted to hear you were happy with our service. If you do recommend us to a friend we will give you both a £20 credit as a thank you.

Дата покупки: 19/09/2019

Надежный клиент

Подтверждено Feefo

6 years ago

Extremely knowledgeable and helpful staff. Quick to answer.

The Phone Co-op

Your Co-op

6 years ago

Thank you for your wonderful review! We're delighted to hear you were happy with our service.

Дата покупки: 15/10/2019

Customer

Подтверждено Feefo

6 years ago

Что Customer сказал(-а) о Your Co-op:

Easy, friendly service

The Phone Co-op

Your Co-op

6 years ago

Thank you for your comments, it's great to hear that you were happy with our service.

Дата покупки: 14/10/2019

Customer

Подтверждено Feefo

6 years ago

Что Customer сказал(-а) о Your Co-op:

I rang the phone coop and quite quickly had a real person on the phone who was very helpful, relaxed, responsive and ready to answer any questions, helping me to get the deal that was right for me.

The Phone Co-op

Your Co-op

6 years ago

Thank you for your wonderful review! We're delighted to hear you were happy with our service.

Отзывы о товаре

Дата покупки: 03/09/2019

Customer

Подтверждено Feefo

SO24

6 years ago

Что Customer сказал(-а) о Your Co-op:

As customer service should be

Phone operator polite, knowledgeable, and professional. Best of all, patient and unrushed. Understood my question, offered a solution and made it easy to understand options and sign-up for what I...

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The Phone Co-op

Your Co-op

6 years ago

Thank you for leaving a review, we are thrilled that you are happy with the service.

Отзывы о товаре

Дата покупки: 03/09/2019

Customer

Подтверждено Feefo

6 years ago

Что Customer сказал(-а) о Your Co-op:

Friendly, helpful and approachable

Took time to explain in a friendly way and answer all my questions

The Phone Co-op

Your Co-op

6 years ago

Thank you for taking the time to leave us your comments, we're glad the team were able to help you.

Отзывы о товаре

Дата покупки: 02/09/2019

Надежный клиент

Подтверждено Feefo

6 years ago

Very helpful and friendly team

Very helpful and friendly team. Gave me all of the options and didn't push the hard sell unnecessarily. Availability on the phone is great and prompt replies to email queries

The Phone Co-op

Your Co-op

6 years ago

Thank you for your comments, it's great to hear that you were happy with our service.

Дата покупки: 08/10/2019

Надежный клиент

Подтверждено Feefo

6 years ago

Fab service

All done in 1 call. I now have fibre broadband for less than my slow one was costing!

The Phone Co-op

Your Co-op

6 years ago

Thank you for your wonderful review! We're delighted to hear you were happy with our service.

Дата покупки: 09/10/2019

Customer

Подтверждено Feefo

6 years ago

Что Customer сказал(-а) о Your Co-op:

I was pleasantly surprised.

The help I was given was entirely satisfactory. Friendly and knowledgable. I got an excellent deal cut out for my needs.

The Phone Co-op

Your Co-op

6 years ago

Thank you for taking the time to leave us your comments, we're glad the team were able to help you.

Дата покупки: 09/10/2019

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Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

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Отзывы о Your Co-op

Superfast Fibre PlusДругие отзывы об этом продукте (1,895)Посмотреть продукт на сайтеUpgrade was very easy - agent very helpful. Everything happened as they promised.

Your Co-op BroadbandДругие отзывы об этом продукте (1,895)Посмотреть продукт на сайтеGood it is unlimited but not so good that it is intermittent

Как собираются отзывы Feefo?

Кто может оставлять отзыв Feefo?

Как мы проверяем отзывы?

Как мы боремся с фальшивыми отзывами?