Thank you for your feedback. We have internet prices with traditional service, our own in house logistics, engineering and design teams. As well as this, our phone lines are open 8am-8pm 7 days a week offering support and advice to our customers. We're always looking to grow and improve but we'd never want to be anyone else. Many thanks, The Caterkwik Team.
Excellent. Within a few days of placing the order I received an e-mail informing me that the item was out of stock with no restocking date avaiilable. They offered me an alternative at the same...
читать еще
Отзывы о товаре
Дата покупки: 10/08/2021
0
Поделиться
PM
Paul Mellor
Подтверждено Feefo
4 years ago
Что Paul Mellor сказал(-а) о Caterkwik:
Very disappointed in our order and dispatch service. Missing parts when delivered and had to chase up for them. Lack of proper feedback communication. And didnt seem to have one point of contact to...
Never really revived anything
The order keep being delayed and no communication from the sales team with an updated. On a positive note- the CO did reply to my email and actioned my refund...
читать еще
Lizzie
Caterkwik
4 years ago
Thank you for your feedback. Apologies once again for the issues with your order. Unfortunately, like many other companies we have faced disruption in our supply chain. This has impacted on our estimated restocking dates and whilst we are always working to provide the most up to date information and let customers know about any delay, we understand this has an effect on customers. We are doing everything we can to limit delays during this time. We value your custom and hope you will return to us in future. Many thanks, The Caterkwik Team.
Terrible, ordered the fridge in July, it still hasn’t turned up! I paid £900 when I ordered so they have had my money for 4 months and still no fridge. Most recent estimated delivery date is early...
читать еще
Lizzie
Caterkwik
4 years ago
Thank you for your feedback. Due to Covid-19 and Brexit supply chain issues, like many other companies, we have faced issues with stock. We are working to rectify these issues and to keep our customers up to date with accurate information but there have unfortunately been delays to some orders. We apologise and will continue to work to find solutions going forward. Thank you for your valued order. Many thanks, The Caterkwik Team.
Отзывы о товаре
Lizzie
Caterkwik
4 years ago
We're sorry to hear that at the time of writing your delivery is yet to arrive. We hope once the unit is delivered it proves worthy of a good review. Many thanks, The Caterkwik Team.
Purchased several items from this supplier and had an issue with a faulty item, after reporting this it was collected and after a week was replaced with new. The team were very helpful.
Thanks again
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.