Overall very good, delivery a bit slower than expected
Steve
Caterkwik
3 years ago
Thank you for taking the time to leave feedback for us, it's appreciated. We are striving to improve upon our delivery times, looking to courier items that are suited to that type of transportation to leave room and more time for our drivers to focus on delivering items safely that carry a higher risk of damage, in a quicker time frame than at present.
Отзывы о товаре
Steve
Caterkwik
3 years ago
Thank you! If you think we could make any improvements on this product, please let us know.
Дата покупки: 01/07/2022
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Надежный клиент
Подтверждено Feefo
3 years ago
communication
Steve
Caterkwik
3 years ago
Thank you very much for the feedback! If there is anything you think we could improve upon, please do let us know.
If I could do 0 stars I would, website shows items in stock, I ordered the item on 28th June and received an email to say item would be delivered w/c 4th July and I am still waiting, I have emailed a...
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Steve
Caterkwik
3 years ago
Thank you for leaving us a review, Susan. I am sorry to hear you had such a delay on the lead time of your order. Unfortunately we are not yet at the stage of displaying stock levels on our website, so that information is not on there. When your order is placed, it is then up to the person processing your order to make sure the customer knows of any delays etc. In this case, the supplier gave us a date for delivery and then changed it when the stock was delayed coming in. I have called them this morning and they have just arrived, so your boiler will be delivered to you tomorrow. We do hold stock here at Caterkwik - at current levels, 2.8 million pounds worth. Unfortunately we can't stock absolutely everything so there are some items that we buy directly from the supplier. We are working on integrating stock levels into our website which we are very much looking forward to and we hope this will improve upon our customers buying experience. Thanks, Kelly
Very good customer service, the admin team very efficient - they found out the answers I needed. Price the best I could find for our new Instanta. Only bought the boiler, our plumber will be...
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Steve
Caterkwik
3 years ago
Thanks for the lovely review, Penny! We hope you love your new water boiler.
Дата покупки: 29/06/2022
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CT
Christine Trafankowski
Подтверждено Feefo
3 years ago
Что Christine Trafankowski сказал(-а) о Caterkwik:
Great service - product as described and arrived when expected.
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.